Customer Service Representative

Customer Service Representative

16 Nov
|
A Leading Retail Company
|
United Arab Emirates

16 Nov

A Leading Retail Company

United Arab Emirates

Location United Arab Emirates United Arab Emirates Posted by December 06 2013by Joee De Choudhury Add this job to my Briefcase Type Experience Executive Functions Customer Service Industries Hospitality Retail Posted December 06 2013 by Joee De Choudhury Compensation 1350 000 AED - 1500 000 AED Per Year Description The job holders responsibility is to provide a premier customer satisfaction with a friendly demeanour willingness to help at all times to our customers regarding various products and services addressing inquiries and problem resolution in accordance with the Customer Service Standards The job holders responsibility is to ensure that the customer perceives him her to be fit trustworthy to take care of their children Key Responsible Areas Greets and assists guests Up sell products and services Responsible for cleanliness and safety of the play areas Performs opening and closing of sales counter play areas rides and machines Responsible for safety security and well-being of in-premises children Direct guests to rides play areas video game machines or to any other entertainment facility offered inside the centre Birthday party hosting Serving food and beverages Skills Candidates must be a Graduate or must have completed 12 years of education with a relevant vocational course They should possess excellent communication skills in spoken English The CSRs should be within the age group of 21 to 28 years and should have minimum 1 year of experience in a hospitality or retail environment as a frontline employee Salary 1500 AED Entitlement to incentive bonus on achievement of monthly targets equivalent to 20 of basic salary upto 8 months Other perks Shared accommodation Transport Medical Scheme Life Insurance Scheme 30 Days leave per year Free tickets once in 2 years to hometown Gender Both male and female can apply The candidate must possess a valid passport Company Description Leading Retail Company with headoffice in UAE