Digital Product Specialist

Digital Product Specialist

14 Oct
|
Flowserve
|
Dubai

14 Oct

Flowserve

Dubai

Company Overview If a culture of excellence innovation and ownership is what youre searching for consider putting your experience in motion at Flowserve As an individual contributor or as a leader of people your enterprise mindset will ensure Flowserves position as the global standard in comprehensive flow control solutions Here your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first integrity and safety Thinking beyond opportunity and reward at Flowserve we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone Role Summary The Field Service Engineering Specialist FSES is a customer facing extension of the Flowserve digital products and automation engineering team The role of the FSES is to safely perform a range of engineering and service activities at a customers facility The services provided will consist of utilization of FLS diagnostics capability in trouble shooting analysis inspection compatibility issues between FLS digital products and customers control systems As a key member of the FLS technical and engineering community the FSES will be called on to support and train FLS direct sales sales channels and commercial operations teams so the objectives can be realized They will train FLS employees and have a key partnership with the QRC technicians and support them when the field issues pass their level or ability Responsibilities Requirements - Support a safety culture to reduce injuries and maintain a safe work environment Ensure ethical behavior in line with Flowserves code of conduct Educate customers on the proper installation and operation of FLS digital products Quickly and correctly triage FLS digital product issues to get the problems resolved in the field as quickly as possible When the problem cant be resolved in the field work with the regional lab and or the global engineering team to define and implements solutions when required Work with M T product manager to provide improvements for instructions and ease of use for the product Serve as the leading customer interface for digital products and will include the application understanding evaluation and troubleshooting of valves and actuation Determining the correct operation and condition of the actuator and or valves in installed in a specific service They will oversee the installation commissioning set up calibration and tuning of FLS digital products including general operation and troubleshooting of the digital products on automated packages Develop relationships with key customers to understand their needs requirements and ways of doing business Travel to customer locations to support train troubleshoot and repair all Flowserve digital products valves actuation This includes soliciting the sale and installation of spare parts Work side-by-side with Customer and 3rd party personnel EPCs as required or needed Preferred Experience Skills - MS or BS in Mechanical Electrical Chemical or other related engineering field 5 to 10 years as a Technical problem solver that has experience with the systems and networks DCS SIS AMS including the integration of actuation control valves and instruments Strong understanding of compressible and non-compressible fluid flow in process control environments including tuning these flow loops Comprehensive working knowledge of Instrumentation and process control and the elements in a flow loop PID control flowmeters different process sensors transmitters valves analog and digital communications DCS PLC and asset management systems Comprehensive working knowledge of digital communications protocols HART FF and Modbus FDT DTM technology Proficient with Microsoft Office programs Word Excel Power Point Outlook Comprehensive working knowledge about the main DCS and related Asset Management Systems Comprehensive working knowledge about the main FDT Frames Proficiency with demonstration equipment audio-visual electronic mechanical and pneumatic equipment Comprehensive knowledge of technical designs engineering drawings and schematics Comprehensive knowledge with Safety Systems and PST Partial Stroke Test Comprehensive knowledge of main valve competitors Comprehensive knowledge with Flowserve Advanced Products computers and electronics Fluency in English Ability to travel up to 80 Primary Posting Location Dubai United Arab Emirates Job Advertising Title Digital Product Specialist Job Posting Category Engineering R D Country United Arab Emirates Employment Type Full time Auto req ID 51488BR Flowserve is an equal opportunity employer and makes employment decisions without regard to race gender disability or protected veteran status Click here to learn more Flowserve will also not discriminate against an applicant or employee for inquiring about discussing or disclosing their pay or in certain circumstances the pay of their co-workers Click here to learn more If you are a qualified individual with a disability or a disabled veteran you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access www flowserve jobs as result of your disability You can request a reasonable accommodation by sending an e-mail to employment flowserve com In order to quickly respond to your request please use the words Accommodation Request as your subject line of your email For more information read the Accessibility Process

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