Senior Sales Associate

Senior Sales Associate

15 Sep
|
Richemont Dubai FZE
|
Dubai

15 Sep

Richemont Dubai FZE

Dubai

Company Richemont Dubai FZE Employment Type Full Time Job Type Sales Job Summary Acting as a Maison Ambassador the Senior Sales Assistant has the responsibility of providing every client the best customer experience including premium customer service product knowledge and expertise Key Responsibilities Assist the store to meet and exceed Key Performance Indicators including but not limited to Nationality Mix Average Price per Unit and Conversion Rate Drive and achieve individual and team objectives and be accountable for sales results Undertake direct sales with clients and prospects as well as private viewing when requested with Palaces and VIP Clients Ensuring sales transactions processed in accordance with required internal procedures using the systems provided Merchandising Maintain visual standards including products presentation signage lighting and general maintenance Ensure Excellency within point of sale Inventory Receipt of new products quality control tagging Assist in monthly stock taking of all items in boutique Ensure control of merchandise at all times Actively participate in proactive boutique stock orders and order projections via stock movement analysis Reporting Monthly sales report to Sales Manager Prepare up to date documentations Up to date filling and monitoring of cash invoicing in accordance with company policies and procedures After Sales Service Assist clients in after sales process Ensure utmost service and Excellency in client expectations and requirements Customer CRM Engage with clients to develop long-term relationships and confidence in brand products Build and strengthen client database by acquiring updating and maintaining client profile database Demonstrate at all times brand ambassador behavioural skills Proactively participating in acquiring new customers Required Skills Proven experience in a luxury service oriented environment a previous experience in a flagship is a plus Excellent organizational presentation and communication skills Customer focused strong understanding of customer service and customer priorities Strong attention to detail with the ability to handle multiple tasks simultaneously Excellent presentation oral and written communication skills Reliable level headed and honest Computer Skills About Company Richemont was created in 1988 by the spin-off of the international assets owned by Rembrandt Group Limited of South Africa now known as Remgro Limited Established by Dr Anton Rupert in the 1940s Rembrandt Group owned significant interests in the tobacco financial services wines and spirits gold and diamond mining industries as well as the luxury goods investments that along with the investment in Rothmans International would form Richemont

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