Salon Receptionist

Salon Receptionist

22 Jul
|
Chalhoub Group
|
United Arab Emirates

22 Jul

Chalhoub Group

United Arab Emirates

We are Chalhoub Group a leading family business in the world of beauty fashion and gifts We have blended our Middle East expertise and intimate knowledge of luxury to offer service excellence to all our partners and a unique experience to all our customers for over 6o years As we continue to grow its our vision to become a hybrid retailer bringing luxury experiences to the fingertips of customers everywhere Our passionate teams drive our vision forward without them we couldnt create luxury experiences for our customers Through opportunities development and support we empower each and every employee to achieve their career goals and beyond Its an exciting journey were on and one you could be part of What we are looking for Salon Receptionist - Abu Dhabi Our Salon Receptionist is responsible for ensuring great guest experience that enhances Joelle Group s image Our Salon Receptionist is also responsible for handling all appointment scheduling and follow-up cash processes and reporting while maintaining a tidy reception desk What you will do Maintain excellent grooming standards to reflect Joelle Groups imageEnsure communications ethics particularly while talking on the phone with the clientsAcquire and maintain an excellent working knowledge of the computer booking systemExplain products services and treatments to clients and assist them with determining their individual needsAnswer calls and assist customers on specific inquiriesFollow-up check clients as per appointment scheduleEnsure clients feel welcome when they arrive for their appointmentsAttend to guests needs while maintaining a professional and pleasant mannerHandle customer complaints in an efficient manner escalate to salon manager when necessaryMaintain good customer service for welcoming leave taking customer retention retaining client details customer complaints line upsEnsure all the printing materials are available in the SalonKeep track of the duration of service delivery by techniciansEnsure that telephone fax and printer are working properlyEnsure and maintain the cleanliness and orderliness of the reception areaPromote up-sell cross-sell products and servicesResponsible for the cash sales in salonPrepare daily report of income and report to Salon Supervisor Ready to join our exciting transformation to become a hybrid retailer bringing luxury experiences to the fingertips of our customers everywhere Nows your chance By being part of our journey here at Chalhoub Group you can make a real impact on customers and some of the finest brands in the world In return youll have everything you need to innovate your career What we can offer you We will help shape your journey with us through enriching experiences learning and development opportunities and exposure to different assignments within your role or through internal mobility Our Group offers the opportunity to support careers that may span different teams different job roles different categories and even different countries We offer diverse career paths for those who show drive and passion as well as the desire to learn and grow Amazing benefits We recognise the value that you bring and we strive to provide a competitive benefits package which includes health care life insurance child education contribution exclusive employee discounts Job Segment Salon Hospitality