Adoption Specialist

Adoption Specialist

23 Apr
|
3M
|
Dubai

23 Apr

3M

Dubai

Job Description:



Collaborate with Innovative 3Mers Around the World Choosing where to start and grow your career has a major impact on your professional and personal life, so it’s equally important you know that the company that you choose to work at, and its leaders, will support and guide you. With a diversity of people, global locations, technologies and products, 3M is a place where you can collaborate with 93,000 other curious, creative 3Mers. “For more than 30 years at 3M, I’ve seen firsthand how it’s a place where curious, creative and collaborative people thrive and build a rewarding career. As a leader in this company,





my goal is to ensure each 3Mer sees and feels the positive impact we’re making around the world” – Mike Roman, chief executive officer and chairman, 3M The Impact You’ll Make in this Role 3M Health Information Systems (HIS) is the world leader for innovating the language of health and delivers comprehensive software and consulting services. Working at 3M Health Information Systems you will be helping with today’s challenges while preparing for tomorrow’s. Transforming health care from a system that treats disease, to a system that improves health and wellness begins with accurate health information and payment. From improving the efficiency of medical records coding to outlining success in value-based care and healthcare analytics. All while working with the best and the brightest to advance more than your own career, you are working to advance the entire world. As an Adoption Specialist for the EMEA Implementation & Adoption Team, you will work in a high-tech, agile, challenging, and fun work environment. You will get to be part of a team that has real meaningful work that makes a difference in Healthcare. Here, you will make an impact by: Making clinical documentation more efficient allowing care providers (physicians, nurses, …) to spend more time and focus with their patients Ensuring that the 3M M*Modal solution put in place aligns with both the care provider as care organisation requirements as well as the business objectives Supporting projects with subject matter expertise about 3M M*Modal solutions and clinical documentation workflows – including ownership of following project activities: Discovery and intake of requirements User Engagement via presentations and product demonstrations Configuration and Testing of systems Development of a training plan including training methods, resources, materials, environment, and facilities Remote and onsite end-user and train-the-trainer training Go-live support through remote video call sessions with users, or onsite “floorwalking” visits with at-the-elbow user support Documentation of the customer’s specific setup and handoff to the support organisation of this information You will act as communications liaison between 3M M*Modal and its users during implementation You’ll be the voice of the customer relating to technical issues of product enhancements during implementation and will identify new opportunities for solution enhancements Your Skills and Expertise To set you up for success in this role from day one, 3M is looking for candidates who must have the following qualifications: High Level Education in Medical Sciences or Education of Adults or equivalent through experience Bachelor’s degree in nursing, Health Management, or a related domain with a strong affinity for technology; or equivalent qualifications through experience Proficient with a base set of computer skills and fluent with MS Office, more specifically Word, Excel, and PowerPoint Experience in Healthcare / Healthcare IT is a must We search candidates with a passion for healthcare and who are team players Additional qualifications that could help you succeed even further in this role include Knowledge of Electronic Medical Record (EMR) workflows and familiarity with Cerner, Epic or any other main EMR/EPR systems is a strong plus Experience in training (planning and delivery) and experience in software implementation and change management projects in general are strong plusses Experience in creating customer facing product documentation such as quick reference guides, training videos, demo collateral etc. is a plus Experience with functional testing and user acceptance testing is a plus Experience with speech recognition or natural language processing are a plus Problem solving and attention to detail Strong in building professional relationships with customers and colleagues Supporting Your Well-being 3M offers many programs to help you live your best life – both physically and financially. To ensure competitive pay and benefits, 3M regularly benchmarks with other companies that are comparable in size and scope. Travel: May include up to 40% (mainly in Middle East Region) *At 3M, diversity & inclusion are essential to innovation. We seek and value differences in people! This Job ad is addressed to all potential candidates. As an equal opportunity employer 3M will not discriminate against any applicant for employment on the basis of religion, sex, sexual orientation, gender identity, national origin, age or disability. If you want to discover more about D&I; at 3M, please visit http://go.3M.com/4i9C

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