Loyalty Manager

Loyalty Manager

16 Oct
|
Talent Urban
|
Dubai

16 Oct

Talent Urban

Dubai

Loyalty Manager Job Opening Currently we are looking for Loyalty Manager for our company location Dubai Interested Candidates Can submit their Application Once you submit Your Resume CV your qualifications will be reviewed If selected for an interview you will be contacted by a member of recruiting team to schedule an interview Job Duties Responsible for program design customer needs using data consumer research and competitive landscape review to inform evolution of the firm s loyalty program Responsible for operationalizing loyalty marketing efforts and establishing procedures that help ensure accurate execution and delivery of the loyalty program to members Managing day-to-day management of firm s loyalty program including vendor management member issue tracking resolution policy enforcement program materials etc Building the firm s loyalty program the leading exhibitor loyalty program and a leading program across the retail industry Robust understanding and monitoring of program performance and cross- organizational storytelling of the impact of loyalty program Qualifications and requirements Bachelor s degree in Marketing Business or related field Proficient in Microsoft Office Customer focused with an eye for continuous improvement Experience working closely with technical and or operational teams Demonstrated expertise in driving process improvement Excellent verbal and written communication skills in both English and Arabic to professionally interact with field associates Head Office associates and vendors Strong project management skills with the ability to work in a fast-paced environment and meet deadlines