Application Manager

Application Manager

16 Oct
|
Abu Dhabi Ports
|
United Arab Emirates

16 Oct

Abu Dhabi Ports

United Arab Emirates

Accountable To The Application Manager role is to supervise and maintain the organization s repository of software applications through best practices and the appropriate staffing and management of a technical team The Application Manager is also responsible for planning and coordinating the processes required for the provision of user applications and systems necessary for business operations This individual will apply proven communication and problem-solving skills to guide and assist the user group on issues related to the design development and deployment of mission-critical information and software systems Responsible for Core Responsibilities Evaluate install configure and deploy new applications systems software products and or enhancements to existing applications throughout the enterprise Ensure that applications meet business requirements and systems goals fulfill end-user requirements and identify and resolve systems issues Collaborate with analysts designers and system owners in the testing of new software programs and applications Analyze documentation and technical specifications of any new application under deployment or consideration to determine its intended functionality Ensure that any new software integration into company systems meets functional requirements system compliance and interface specifications Design develop and install application enhancements and upgrades Negotiate contracts with software and service providers Liaise with company s software suppliers for prompt rectification of any problems or emergencies Working Relationship Interact to get information or solve problems effectively to avoiding disagreements with the team and other departments Collaboration with outsider sources if needed show the company good image Objectives and Role Profile Manage and provide direction for the application team in support of business operations Coordinate feasibility studies for software and system products under consideration for purchase and give advice based on findings Contribute to pre-testing phase of development by evaluating proposals in order to identify potential problem areas and make the appropriate recommendations Liaise with network administrators and software engineers to assist with quality assurance program logic and data processing Compile and maintain inventory of company software and systems assets and their corresponding contracts agreements Review and analyze existing applications effectiveness and efficiency and then develop strategies for improving or leveraging these systems Develop and communicate training and documentation for end users hold clinics as necessary and other user-related activities Develop distribute and coordinate in-depth end-user reviews for modified and new systems or applications Research and make recommendations on software products and services in support of procurement and development efforts Cultivate and disseminate knowledge of application-usage best practices Key Tasks and Performance Indicators Working knowledge of network and PC operating systems Working knowledge of current network hardware protocols and standards Strong customer-service orientation Good project management skills and or substantial exposure to project-based work structures Excellent understanding of the organization s goals and objectives Excellent written and oral communication skills Excellent listening and interpersonal skills Ability to communicate ideas in both technical and user-friendly language Ability to conduct research into application issues and products Highly self-motivated and directed Keen attention to detail Ability to effectively prioritize and execute tasks in a high-pressure environment Experience working in a team-oriented collaborative environment Knowledge of applicable data privacy practices and laws Qualifications Experience Competencies University degree in computer systems design or computer science and 10 years equivalent work experience Certifications in Microsoft ISC 2 Certified Secure Software Lifecycle Professional CSSLP Agile Certified Practitioner 7 years direct experience managing applications and or systems management Proven experience in overseeing the direction development and implementation of software solutions Direct hands-on experience with automated software management tools Strong knowledge of system and software quality assurance best practices and methodologies Extensive experience with core software applications including BizTalk IIS SQL and NET Technically fluent in programming languages Amount of Travel Work At Home