Housekeeping Supervisor

Housekeeping Supervisor

16 Oct
|
Mandarin Oriental Hotel Group
|
Dubai

16 Oct

Mandarin Oriental Hotel Group

Dubai

Job no 505864 Employment type Full time Property Office Mandarin Oriental Jumeira Dubai Location Dubai United Arab Emirates Department Supervisory Housekeeping Responsibilities General It is part of your role to understand and comply with all corporate and hotel policies and standard operating procedures MOHG Code of Conduct requires that all business activities and business decisions comply with the general law with all rules regulations and other requirements It is part of your role and your responsibility to fully support all learning and development activities You shall take all reasonable steps to safeguard stored information and not divulge or otherwise transfer any personal data concerning the guests customers or colleagues or any confidential information concerning the hotel unless with the appropriate authority Use of the hotel s network computers or internet access which is in the hotel s view unreasonable or inappropriate for example gambling chatroom or pornographic material is a serious breach of hotel policy and grounds for summary dismissal Support and adhere to all policies procedures relating to Safe Sound and Sustainable at Mandarin Oriental Ensure compliance with the MOHG Social Media Policy i e to be fully responsible for the content you publish on any social media platform including your personal site Mandarin Oriental Jumeira Dubai has zero tolerance on all forms of harassment or discrimination i e it is strictly forbidden to discriminate on the basis of gender disability including physical or medical condition race colour religion national origin ancestry citizenship age sexual orientation marital status or for any other reason To carry out any additional duties requested by management related to hotel operational activities Departmental Inspect check and release hotel rooms for arrivals in accordance with set MO standards Spot-check and monitor stayover rooms and vacant rooms in order to guarantee highest service standards at all time Be aware of any maintenance issues and report them accordingly in REX Have an overview of the daily occupancy arrivals departures traces and important guests in house Create daily task sheets for room attendants with special projects and traces Ensure that sign in and out policy is followed Conduct daily briefings and trainings for room attendants Monitor stock in pantries and act accordingly if refill is needed Be aware of linen usage Coordinate with Front Office Engineering and Housekeeping Coordinator at all times in order to guarantee timely released for arrivals Managing and overlook daily operation on assigned floors Be aware of any OOS OOO rooms in your respective area Train coach and motivate room attendants in order to achieve highest quality standards Be customer focused Always help the guests and anticipate their needs in advance Recognise preferences and communicate them accordingly Fulfil guest needs or communicate them to the concerned department Follow all MOQA LQE LQA Forbes FLHSS E standards at all times Customer Focus Respond to guest questions and needs professionally timely and with a smile Handle guest complaints in a polite and professional manner Take ownership of any guest complaints and follow up on the service recovery Meet with guests in order to meet their expectations and to gather preferences Provide guest assistance direction and information as requested Employee Relations Guide and help employees to grow and develop themselves Teach and train staff on SOPs safety and security and chemical usage Take ownership of any guest complaints and follow up on the service recovery Groomed and articulate professional appearance Administrative Duties Ensure that all reports task sheets etc are filed accordingly Additional Duties Other duties assigned by the Executive Housekeeper and Assistant Executive Housekeeper Skills Qualifications Senior School qualifications or equivalent is mandatory Degree or Higher National Diploma equivalent in Hospitality Hotel Business Management is beneficial Minimum 1 year of experience working in a 5-star hotel environment A minimum of 1 year of housekeeping experience on supervisory level Previous working experience in the Middle East is beneficial Strong housekeeping chemical linen and machinery knowledge is mandatory Stain and material treatment Advertised 09 Jun 2019 Arabian Standard Time Applications close 31 Jul 2019 Arabian Standard Time

Housekeeping Staff/receptionist/f & B Staff

Housekeeping Staff/receptionist/f & B Staff

Samaya Hotel Apartments is an upcoming venture by Tiger properties Walk-In-Interview on 15-Oct-2019 Tuesday at 10 00 AM - 1 00 PM Looking for Staff for the following positions ROOM ATTENDANTBELLBOYRECEPTIONISTWAITER WAITRESSLAUNDRY SUPERVISOR Only Ap [...]
Dubai
20 Oct
    Dubai
    20 Oct

Housekeeping Supervisor

Housekeeping Supervisor

Schedules overtime and on-call hours for Housekeeping staff Coordinates and participates in the hiring process for new Custodians makes employment recommendations to the department manager Supervises preparations set-ups and take-downs for special ev [...]
Dubai
20 Oct
    Dubai
    20 Oct

Front Desk Supervisor

Front Desk Supervisor

Posting Date May 09 2019 Job Number 19001DP0 Job Category Rooms and Guest Services Operations Location Lapita Dubai Parks and Resorts Autograph Collection Jebel Ali Dubai United Arab Emirates United Arab Emirates VIEW ON MAP Brand Autograph Collectio [...]
Dubai
20 Oct
    Dubai
    20 Oct

Warehouse Supervisor – Last Mile

Warehouse Supervisor – Last Mile

Warehouse Supervisor - Last Mile Job Vacancy We are looking for experienced and talented Warehouse Supervisor - Last Mile for Dubai Category -Logistics jobs Key Responsibilities Manage the logistics and overall of distribution of product Manage and p [...]
Dubai
20 Oct
    Dubai
    20 Oct