Customer Support Officer

Customer Support Officer

16 Oct
|
AskMe
|
Dubai

16 Oct

AskMe

Dubai

Responsiblities Manage large amounts of incoming calls Generate sales leads Reach out to awesome local businesses nationwide Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate valid and complete information by using the right methods tools Meet personal customer service team sales targets and call handling quotas Handle customer complaints provide appropriate solutions and alternatives within the time limits follow up to ensure resolution Keep records of customer interactions process customer accounts and file documents Follow communication procedures guidelines and policies Take the extra mile to engage customers Requirements Proven customer support experience or experience as a client service representative Track record of over-achieving quota Strong phone contact handling skills and active listening Familiarity with CRM systems and practices Customer orientation and ability to adapt respond to different types of characters Excellent communication and presentation skills Ability to multi-task prioritize and manage time effectively Skills Product Knowledge Quality Focus Market Knowledge Documentation Skills Listening Skills Phone Skills Resolving Conflict Negotiation Positive Attitude Attention to Detail People Oriented Analysis Problem Solving Organizational Skills Adaptability Computer Skills

Customer Success Manager, Senior

Customer Success Manager, Senior

Customer Success Manager Location Dubai About Infor Infor delivers end-to-end ERP and strategic edge applications that are integrated and delivered in a multi-tenant cloud We believe that customers need industry-specific solutions and that one size d [...]
Dubai
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    Dubai
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Residence Officer

Residence Officer

Provide a friendly professional and customer orientated frontline service to students using own initiative when dealing with enquiries or tasks This includes Be the first point of contact in the facility welcome center for walk-in visitors guests and [...]
Dubai
25 Oct
    Dubai
    25 Oct

Office Manager And Course Officer (aviation)

Office Manager And Course Officer (aviation)

Principal responsibilities Analysis advice and support for the Regional Director in all regulatory and internal financial matters Management of the day-to-day relationships with Dubai s academic regulatory body the KHDA and the Dubai Centre s landlor [...]
Dubai
25 Oct
    Dubai
    25 Oct

Required Sales Officer

Required Sales Officer

We requires experienced candidates to fill the post of Sales officer in Dubai Industry FMCG Job Details Support effectively and efficiently to Sales Project Department in pre-sales on-sales and after sales activities Communicate with vendors principa [...]
Dubai
24 Oct
    Dubai
    24 Oct