27 Oct
University of Birmingham
Dubai
Position Details
Executive Office
Dubai Operations
University of Birmingham, Dubai campus
Salary: Competitive
Grade 6
No. of positions: 1
Full time
Location: Dubai, UAE
Closing date: 6th November 2024
University of Birmingham Dubai
Having established ourselves in Dubai International Academic City in 2018 we have now moved to our new state-of-the-art campus which opened in Sept 2021. These posts represent an excellent opportunity to join an ambitious World Top 100 University as we continue to grow our long-term strategic mission in Dubai, the UAE and the wider region.
Role Summary
The Executive and Corporate Office represent the Senior leadership of the University of Birmingham Dubai and support the delivery of central corporate services. Reporting to the Executive Office Manager, the Operations Officer will lead a team with responsibility for providing operational and administrative support for a range of processes and activities across the campus.
Main Duties
Operational Delivery:
- Manage Operations Administrators within the Dubai Operations division.
- Support the delivery of effective, efficient and compliant operational and administrative support ensuring an exceptional customer experience and high level of service.
- Provide support advice and guidance on a broad range of operational functions and respond to enquiries from academic staff, students and colleagues.
- Contribute to the development, review and continuous improvement of relevant procedures, plans, policies, processes and working practices.
- Work flexibly to support colleagues and the delivery of tasks and priorities.
- Provide general operational support including: raising purchase orders, maintaining records,
reception cover, room and catering bookings, and updating School websites, social media, and SharePoint.
- Contribute to the delivery of local projects and initiatives.
- Organization of events including booking a venue, sending invitations, arranging refreshments, liaising with speakers, manage bookings, co-ordination of colleagues, advertising, collating feedback and reporting back.
- Collate, analyze and interpret data.
- Manage some smaller projects on own initiative.
- Undertake the roles of Health and Safety Assistant and First Aider.
Required Knowledge, Skills, Qualifications, Experience
- Educated to degree level or has significant practical work experience.
- Experience in Higher Education would be advantageous.
- Ability to use Power Platforms e.g. PowerBI, PowerApps, Power Automate etc.
- Experience in coordinating large events.
- Proven ability to lead and be proactive.
- Excellent interpersonal skills.
- Ability to identify and implement improvements to services.
- Experience of handling a busy front desk.
- Ability to work effectively in a large, complex organization.
- Excellent verbal and written communication skills.
- Understands the importance of equality, diversity and inclusion in the workplace.
- Maintain suitable training/certification to act as First Aider and Fire Warden.
We believe there is no such thing as a 'typical' member of University of Birmingham staff and that diversity in its many forms is a strength that underpins the exchange of ideas,
innovation and debate at the heart of University life. We are committed to proactively addressing the barriers experienced by some groups in our community.
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▶️ Operations Officer (Dubai) - Dubai Operations - 101995 - Grade 6
🖊️ University of Birmingham
📍 Dubai