27 Oct
Asterix Communications
Dubai
is a leading car rental service provider in the UAE market, known for offering a wide range of vehicles and exceptional customer service.
We are seeking a dedicated and customer-oriented Car Rental Agent to join our team. The ideal candidate will have excellent communication skills, a strong sense of responsibility, and a passion for providing top-notch service to our clients.
Key Responsibilities
Greet and assist customers in a friendly and professional manner.
Understand customer requirements and recommend suitable vehicles.
Provide information about rental rates, terms, and conditions.
Handle customer inquiries and complaints efficiently.
Process rental agreements and ensure all documentation is completed accurately.
Verify customer identification and payment methods.
Perform vehicle inspections before and after rentals.
Manage reservations and coordinate vehicle availability.
Promote and upsell additional services and insurance options.
Achieve and exceed sales targets set by the company.
Provide information on special offers and promotions.
Maintain the cleanliness and organization of the rental office.
Ensure vehicles are clean, fueled, and in good working condition.
Assist in fleet management, including vehicle maintenance schedules.
Coordinate with the logistics team for vehicle deliveries and pickups.
Maintain accurate records of rentals, payments, and customer interactions.
Prepare daily, weekly, and monthly reports.
Handle cash and credit card transactions securely.
Qualifications
High school diploma or equivalent. A degree in hospitality, business, or a related field is a plus.
Previous experience in the car rental industry or a customer service role is preferred.
Strong communication and interpersonal skills.
Excellent organizational and multitasking abilities.
Proficiency in using rental management software and MS Office applications.
Fluency in English is required; knowledge of Arabic and other languages is an advantage.
- Valid UAE driving license.
- Ability to work flexible hours, including weekends and holidays.
- Strong problem-solving skills and attention to detail.
Job Type : Full-time
Pay : AED4,
- 00 - AED4,500.00 per month
▶️ Car Rental Agent
🖊️ Asterix Communications
📍 Dubai