27 Oct
Asterix Communications
Dubai
Call Centre (Healthcare ) - 1-2 Years
Help Clinic to increase sales and revenue.
Outbound and Inbound call to respond to all inquiries made by patients, vendors, insurance companies and other medical facilities.
Re-scheduling patient appointments as required via telephone calls and written notification to patients.
Screening and routing patient calls to other departments efficiently, insuring accurate registration, appointment scheduling and follow-up appointment scheduling in database.
Taking clear and accurate messages on behalf of other departments.
Responding to patientâs questions and needs by editing, canceling and re-scheduling appointment as necessary according to clinic protocols.
Reviewing physician schedules regularly to maximize capacity and verify correct scheduling.
Creating testing orders for patients and faxing or mailing as per patient request.
- Faxing medical records to facilities authorized to receive patient information.
- Maintains a good working relationship and effective communication both within the department and with other departments for the benefit of the patient.
- Other duties as assigned.
Job Type : Full-time
Pay : AED4,
- 00 - AED5,000.00 per month
▶️ Call Centre Executive - Healthcare
🖊️ Asterix Communications
📍 Dubai