Night Manager (Arabic Speaking)

Night Manager (Arabic Speaking)

**CAN JOIN IMMEDIATELY**

**Duties & Responsibilities**:

- Coordinates the emergency evacuation of guests in the event of fire, bomb threats and other emergency situations.
- Ensures standards & house rules are maintained during shift in all areasAssists as needed in hotel departments e.g. food & beverage, housekeeping, switchboard, G.S.A
- Ensure arriving guests receive prompt cordial attention & personal recognition.
- Meets & escorts arriving VIP’s, and CEM (Customer Experience Management) guests arriving.
- Maintains a logbook of all occurrences, complaints etc for the attention of executive committee & G.M.
- Assists guests with guestroom problems.
- Supports other departments with regard to emergency requisitions,





problem solving etc
- Conducts tours of the hotel as required.
- Monitors lobby & guest corridor activity, and cleanliness.
- Monitors & handles employee issues/problems/illness etc. and resolves matters related to these in absence of a department head.
- Conducts regular “clock” rounds through the hotel to ensure safety & high standard of cleanliness are maintained. Reports problems to relevant departments.
- Coordinates “overbooking” situations
- Coordinates details and changes for banquet functions if needed.
- Coordinates any “down time” procedures and deal with outlet systems problems.
- Conducts regular guestroom inspections.
- In absence of engineering department first line support for technical problems.
- Keep duty managers information manual up to date.
- Coordinates a fire alarm

**Job Type**: Permanent

Ability to commute/relocate:

- Al Barsha:





Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Night Manager: 2 years (preferred)

**Language**:

- Arabic (required)

▶️ Night Manager (Arabic Speaking)
🖊️ Grand Excelsior Hotel Al Barsha
📍 Al Barsha