26 Oct
Novotel Suites Dubai Mall of the Emirates
Dubai
Company Description
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
**Job Description**:
Front Office Supervisor
What you will be doing:
- Greet, check-in, respond to requests, and settle accounts while providing exceptional service.
- Take the initiative to add a personalized experience.
- Proudly promote the hotel facilities,
looking for opportunities to enhance a guest’s stay through up-selling.
- Lead and supervise the day-to-day operation of the department to ensure service standards are followed with friendly and engaging service
- Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests.
- Ensure employees are informed daily about priorities to personalize service.
**Qualifications**:
- Your experience and skills include:
- Service focused personality is essential; experience is an asset
- Prior experience working with Opera or a related system
- Fluency in English; additional languages are a plus
Additional Information
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
▶️ Front Office - Supervisor
🖊️ Novotel Suites Dubai Mall of the Emirates
📍 Dubai