Guest Relations Officer (Female - Russian Speaker)

Guest Relations Officer (Female - Russian Speaker)

**Responsibilities**:

- To aim high to turn Guest satisfaction into Guest enthusiasm by attending to guest request and complaints in a warm and timely manner.
- Efficiently, courteously and expediently welcome, handle check in, check out and fond farewell for all hotel guests ensuring their comfort and satisfaction, adhering to the hotel standard operating procedures.
- Efficiently and courteously provide cashiering related services and foreign exchange, information and maintain good guests relation at all times.
- Welcome and assist guests efficiently, courteously and professionally in all Front Office related functions, to ensure the overall care of hospitality and services are given to our customers throughout their stay.






- Adhering to the hotel standard operating procedures.

**Requirements**:

- Prior experience working with Opera or a related system.

▶️ Guest Relations Officer (Female - Russian Speaker)
🖊️ Mercure Gold Hotel
📍 Dubai