Franchise Hotel - Duty Manager

Franchise Hotel - Duty Manager

26 Oct
|
holidayinn
|
Dubai

26 Oct

holidayinn

Dubai

About us [aboutus]
Travel is a journey. We help make it a joy.

Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. At Holiday Inn®️ we thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we've been on our journey since 1952. So if you can help us spread the joy of travel to all, we'd love to give you a warm welcome to the Holiday Inn®️ family.

[daytoday]

We like to lead from the front. So, we're looking for a Duty Manager who sets their own high standards across everything from cleanliness to productivity.





You'll champion our 'one team' approach to making sure you and your team deal effectively and efficiently with all guest complaints, queries, and suggestions

Every day is different at IHG, but you'll mostly be:

- Leading the way - managing guest experiences, team performance, and hotel operations
- Prioritising workload and ensuring your team deliver authentic, memorable experiences
- Developing your team's skills to drive results that positively impact hotel performance
- Having authentic conversations with guests to resolve issues, queries, or concerns
- Being the first point of contact for any critical emergency situations

[requirements]
- Minimum Diploma or equivalent, some college preferred
- 2 years' front desk/guest service leader experience
- Must be fluent in spoken and written English
- Other languages may be preferred
- Basic mathematics skills
- Excellent communication, problem-solving, reasoning, and motivational skills






- Long periods of standing in the front desk areas and occasional lifting of heavy items
- Working knowledge of hotel property management systems like Opera beneficial
- Willingness to work evenings and weekends

[benefits]
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life.
We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance.





Always welcoming different backgrounds, experiences, and perspectives.
So, join us and you'll become part of our hotel family.

What we need from you [aboutus]
Travel is a journey. We help make it a joy.

Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. At Holiday Inn®️ we thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we've been on our journey since 1952. So if you can help us spread the joy of travel to all, we'd love to give you a warm welcome to the Holiday Inn®️ family.

[daytoday]

We like to lead from the front. So,





we're looking for a Duty Manager who sets their own high standards across everything from cleanliness to productivity. You'll champion our 'one team' approach to making sure you and your team deal effectively and efficiently with all guest complaints, queries, and suggestions

Every day is different at IHG, but you'll mostly be:

- Leading the way - managing guest experiences, team performance, and hotel operations
- Prioritising workload and ensuring your team deliver authentic, memorable experiences
- Developing your team's skills to drive results that positively impact hotel performance
- Having authentic conversations with guests to resolve issues, queries, or concerns
- Being the first point of contact for any critical emergency situations

[requirements]
- Minimum Diploma or equivalent, some college preferred






- 2 years' front desk/guest service leader experience
- Must be fluent in spoken and written English
- Other languages may be preferred
- Basic mathematics skills
- Excellent communication, problem-solving, reasoning, and motivational skills
- Long periods of standing in the front desk areas and occasional lifting of heavy items
- Working knowledge of hotel property management systems like Opera beneficial
- Willingness to work evenings and weekends

[benefits]
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life.






We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex,

▶️ Franchise Hotel - Duty Manager
🖊️ holidayinn
📍 Dubai

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