26 Oct
HSBC
United Arab Emirates
Job description
Manager, Procedure Oversight & Management Office – UAE National – 0000KPDB
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Procedure Oversight & Management Office (POMO), a function part of the Wholesale Business Risk in MENAT, has been formed to provide a globally consistent framework and structure to support the ongoing maintenance of policies and procedures as they relate to MENAT Wholesale Chief Operating Office (COO), Commercial Banking and Global Banking covering aspects related to Financial and Non-Financial Risk (Business Risk) on behalf of the Global Banking (GB)
and Commercial Banking Businesses (CMB) in MENAT.
We are currently seeking an ambitious UAE National to join the POMO team in Dubai who will work with Global and Regional stakeholder to provide a globally consistent framework and structure to support the ongoing maintenance of policies and procedures within the Regional Wholesale Business Risk team. The role holder will coordinate the implementation of Global Procedures into Region, including policy reviews and impact assessments. They will also be responsible for the creation and implementation of local procedure including the review & challenge of local regulatory requirements in collaboration with Wholesale Business Risk and Second Line of Defense (E.g. Compliance, Credit risk etc.).
In this role, you will be involved in :-
- Write, review, distribute and embed new and updated procedures for Financial (E.g. Credit Risk) & Non-Financial Risk (E.g. AML risk).
- Ability to present documentation in clear, non-technical (wherever possible)
language ensuring that it can be understood by colleagues at all levels.
- Professional approach and presentation, ability to manage a wide range of stakeholders including senior management.
- Manage and co-ordinate local procedural changes and stakeholder expectation with procedural publications and communications.
- Provide technical support and guidance to both infrastructure functions and businesses.
- Provide technical support on the implementation of new policy and procedure requirements.
- Establish, maintain, track and report on project plans for updates to Mandatory Procedures during the BAU maintenance of Mandatory Procedures and when required over the duration of any project, including the management of risk and issues relevant to regions.
- Serve as a key contact point between POMO and supporting functions in the implementation process by facilitating requirements gathering, working documentation and traceability back to a log of change requests.
- Understand, follow and demonstrate compliance with all relevant internal and external rules, regulations and procedures that apply to the conduct of the business in which you are involved, specifically Internal Controls and any Compliance policy including, inter alia, the Group Compliance policy.
Requirements
To be successful in the role, you should meet the following requirements:
- Build on organizational efficiency by considering both internal and external options and best practice when partnering with relevant stakeholders to review and critique procedural updates, challenging and driving change as appropriate.
- Demonstrate effective and engaging management behaviors, working in a consultative way to obtain long-term complex goals and objectives, without prompting undue conflict, anxiety or disaffection.
- Support the delivery across the team in a careful and well-planned manner, including full and early engagement of stakeholder to ensure understanding of impact.
- Ability to deliver to demanding timescales whilst maintaining excellent standards and attention to detail, in a fast-changing environment.
- Visibly champions change yielding positive impact, innovation and simplification.
- Ability to form effective relationships and achieve influence at the senior level in the organization in a pressurized, deadline-driven and complex environment.
- Strong communication (both verbal and written) and interpersonal skills.
- Proven ability to articulate complex issues concisely and in clear language to audience at all levels.
- Proven problem-solving skills with ability to consider alternative and lateral solutions.
- Graduation degree is a must – to secure a UAE Visa and Work Permit
For further details and application information please visit our careers site, searching under reference number 0000KPDB
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Management of Risk
The jobholder will ensure the fair treatment of our customers is at the heart of everything we do, both personally and as an organisation,
and promote an environment that supports diversity and reflects the HSBC brand.
The jobholder will also continually reassess the operational risks associated with the role and inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructurings, and the impact of new technology. This will be achieved by ensuring all actions take account of the likelihood of operational risk occurring. Also, by addressing any areas of concern in conjunction with line management and/or the appropriate department.
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