24 Oct
Buyutna FSM Property Management
Abu Dhabi
**Job description**
- List the properties and units we have in CRM software.
- Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
- Engaging in active listening with callers, confirming or clarifying information, and diffusing angry patients as needed.
- Building lasting relationships with clients and other call center team members based on trust and reliability.
- Calling Customers/ Clients on a daily basis.
- Understanding and striving to meet or exceed call center metrics while providing excellent, consistent customer service.
- Taking part in training and other learning opportunities to expand knowledge of the company and position.
- Supervise all parts of seller transactions, from first contact to the execution of purchase agreement, allowing real estate agents to increasing the sales target,
- Gather all listing information including property photos, pre-listing materials, comparative market analysis with online property profiles, and MLS research.
- Acquire the necessary signatures for each listing agreement, sellers’ disclosures, and other required documentation and send them to the real estate broker for file compliance.
- Arrange all buyers’ showings and public open houses to get feedback regarding the showing to help other team members facilitate more sales.
- Enter sales activity into the client database and track business reports to present progress toward company goals.
**Salary**: AED2,500.00 - AED3,500.00 per month
Ability to commute/relocate:
- Abu Dhabi: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- customer service: 1 year (required)
**Language**:
- Arabic & English (required)