24 Oct
Grand Hyatt Dubai
Dubai
Summary
- Proactively finding opportunities for business growth by securing existing business, development of portfolio by acquiring new accounts further ensuring repeat business.
- To entertain and conduct hotel inspections to clients whenever required.
- To establish and maintain strong relationship with the established clientele and to constantly explore into new business opportunities.
- To liaise and work closely with the related operation departments ensuring guest's requests and expectations are being met.
- To achieve the monthly and annual personal target contributing to the Sales revenue.
- To develop and review Personal Business Plan which is linked to the Hotel’s Annual Business Plan.
- To conduct extensive competitor research and maintain excellent Product Knowledge of the Hotel.
- To constantly monitor and evaluate market trends and the competitor hotels’ sales initiatives, in order to make sure the hotel’s sales remain competitive and cutting edge.
- To plan sales trips to the source markets which is our current and potential clientele to explore into new business opportunities.
- To assist team and guide them to develop their accounts and to achieve their Personal Business Plan.
- To ensure all employees maintain an updated awareness of Hotel product knowledge, current promotion, policy changes and appropriate internal communication.
- To oversee the punctuality of Sales employees, making sure that they maintain high grooming standards.
- To maximise the effectiveness of employees by developing each of their skills and abilities through the appropriate training, coaching, mentoring by giving regular feedback and recognising good performance.
- To assist to conduct annual Performance Development Discussions with employees and to support them in their professional development goals.
- To encourage employees to be creative and innovative, challenging and recognising them for their contribution to the success of the operation.
- Manage team by being a role model and leader
- Focus on solution-oriented problem management
- To carry out any other reasonable duties and responsibilities as assigned.
**Qualifications**:
- 3 years of previous experience in a sales role.
- Leadership capabilities displaying integrity, respect, empathy and creativity.
- Good administrative, organizational and problem-solving skills.
- Excellent communication, sales and customer service skills.
- Ability to multitask, work in a fast-paced environment and meet deadlines.
- Current knowledge of industry trends and regulations.
- Driving License is mandatory.
▶️ Sales Manager - Corporate
🖊️ Grand Hyatt Dubai
📍 Dubai