24 Oct
Samsung Electronics
Dubai Media City
Position Summary
Responsible for optimal stock management at Depot and supporting forward deployment of stock to partners.
The Assistant Manager SCM works closely with vendors & Internal customers in MENA subsidiaries and branches to manage and monitor the parts operation process
Role and Responsibilities
- Parts SCM handling for MENA
- Responsible for stock level management and healthy stock maintenance
- KPI monitoring and on field service process improvement "PBO" "PSM", "ISR","FAR",”PAR”
- Manage ETD with Vendor & accurate update to Customers
- Parts reallocation to other sub/Depot based on urgency
- Support field operations to minimize repair pending
- Vendor claim handling (DNA, LTP, Non-conformity)
- Customer training for related issues
- Forecasting Method changes in SPM system
- Reporting and troubleshooting
- B/O & Inventory Management
- Parts Procurement
- FCST, Vendor supply & stock allocation to Subs
Skills and Qualifications
Competencies: To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position
- Customer oriented
- Problem solving and evaluation skills
- Excellent communication skills (written and verbal)
- Basic Warehousing and logistics know-how
- Parts operation process and demand forecasting
- Excellent English language.
- Able to work under pressure and team work oriented.
**Qualifications**:
- 5 years’ experience (at least 2 in Procurement/ Customer Relationship Management)
- University Degree
- Knowledge of SAP and Microsoft software
▶️ Assistant Manager - Supply Chain Management
🖊️ Samsung Electronics
📍 Dubai Media City