24 Oct
Flora Al Barsha Hotel At The Mall
Dubai
_**As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Guest Service Agent truly influences the first impressions of our Guests and, therefore, is responsible for performing the following tasks to the highest standards**:_
- _Achieve positive outcomes from Guest queries in a timely and efficient manner_
- _Ensure an efficient reception experience for Guests, including check-in/out, and complete audit procedures, as required_
- _Ensure that the Guest Service Manager is kept fully aware of any relevant feedback from guests and, or, other departments_
- _Demonstrate a high level of customer service at all times_
- _Demonstrate a knowledge of hotel room categories, room rates, packages, promotions, and other general product knowledge necessary to perform daily duties_
- _Maximize room occupancy and use up-selling techniques to promote hotel services and facilities_
- _Use the correct procedures regarding the acceptance of foreign currencies, credit cards, and cash in accordance with the hotel credit policy_
- _Act in accordance with policies and procedures when working with front-of-house equipment and property management systems_
- _Assist other departments, as necessary_
- **More details**:_
- _**- Salary : Negotiable Salary**_
- _**- Min. 2+year experience as a GSA.**_
- _**- Opera experience is a must.**_
- _**- Accommodation : Provided by the company**_
- _**- Food : All times food provided by the company**_
- _**- Uniform: Provided by the company**_
- _**- Laundry: Provided by the company**_
**Salary**:
AED1,300.00 - AED1,500.00 per month
Application Question(s):
- Are you ready to join immediately
**Experience**:
- Hotel Opera: 1 year (required)
▶️ Guest Service Agent (Receptionist - Female)
🖊️ Flora Al Barsha Hotel At The Mall
📍 Dubai