Sales Manager

Sales Manager

Co-coordinating the activities of the Hotel Sales Team (under the direction of the DOS) to ensure the efficient day to day operation of the Sales Department.
- Proactively manage a pre-determined number of key accounts/key prospects and other active accounts to ensure maximum yield in line with budgetary objectives.
- Maintain valid call objectives and relevant action plans for each key account/key prospect and ensure all follow up is executed in a timely manner.
- Proactively prospecting new accounts for Hotel and following the sales process through to convert into ‘producing’ accounts.
- To ensure knowledge and understanding of Opera and adhere to standards.






- To develop a good knowledge of Opera Sales & Catering & PMS systems in order to be competent in checking bedroom availability.
- Take personal responsibility to ensure that Opera Standards are maintained and that the system is utilized to its full capacity. Maintain up-to-date activity and rate information for each account. To understand and be in a position to action any group and events enquiries and ensure accurate hand over and follow up to Events Teams.
- To attend any trade fairs, ensuring that the quality image of the organization is portrayed, and that every opportunity is taken to promote the Hotel
- To take personal responsibility for understanding the Marketing plan and the required budgetary guidelines of the Hotels, to enable empowered decisions in all rate negotiations.
- To actively support both the Account Sales Specialist to assist them to carry out their roles effectively.
- To attend morning Sales meeting takes place at 8.15 am each day.






- Communicating client requirements in a timely and accurate manner to all internal departments as required, ensuring delivery of superior guest service.
- Re-negotiation of SET agreements within budgetary guidelines of all corporate accounts within agreed time frames. Ensuring accurate follow up and communication both internally to reservations and accounting departments, and confirmation to client.
- To take responsibility for the compilation and execution of quarterly sales action plans as agreed with DOS. Communicate any obstacles to completing action plans to DOSM.
- To accurately complete all Global Preference, SET Preferred RFP Agreements and Travel Management solicitations within MAP account base, ensuring all deadlines are met.






- Compile and execute quarterly sales action plans as agreed with DOS and communicate any obstacles to completing action plans. To complete a quarterly production review of account base.
- To take responsibility for agreed projects outlined within the individual PMP and support DOS with any additional projects as required.
- To understand and be in a position to action any group and events enquiries and ensure accurate hand over and follow up to Events Teams.
- To participate in quarterly Focus Group meetings as required.
- To have a full understanding of Sales requirements in Opera and maintaining up-to-date activity and rate information for each account.






- Weekly Activity Report and future week’s activity to be given to DOS every Thursday.

**Education**:

- Bachelor's (preferred)

**Experience**:

- Hotel Sales Manager: 2 years (preferred)

▶️ Sales Manager
🖊️ Grand Excelsior Hotel Al Barsha
📍 Al Barsha