23 Oct
Anantara
Abu Dhabi
Company Description
A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
**Job Description**:
As a Lobby Ambassador, you will be responsible for ensuring that all guests enjoy a positive and memorable experience. You are a key representative of our hotel and brand, and as such you will need to anticipate guest needs, and handle inquiries in a helpful and attentive manner.
You will take personal responsibility for ensuring that all issues pertaining to guest satisfaction are met, and that follow up is completed in a timely manner. You will be proactive and innovative suggesting alternatives that meet guest needs, ensuring their delight with their experience.
**Qualifications**:
- Vocational school in hotel management and at least 1 year experience in Front Office Department
- Previous experience in guest relations is preferred
- Good understanding of Front Office Systems
- Good communication skills
- Good English - both written and spoken
- Arabic Language Speaker is an advantage
Additional Information
▶️ Lobby Ambassador
🖊️ Anantara
📍 Abu Dhabi