22 Oct
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Dubai
About Us
Travel is a journey. At Holiday Inn, we help make it a joy. Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night or relaxing for the week. We thrive on making our guests' stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we've been on our journey since 1952. So, if you can help us spread the joy of travel to all, we'd love to give you a warm welcome to the Holiday Inn family.
Location
Holiday Inn & Suites Dubai Science Park is looking for an active Food & Beverage Attendant to join their extraordinary team at McGettigan's Irish Pub! Ideally located in the heart of Dubai Science Park,
in the most sought-after residential area of Dubai. Minutes away from mega malls, magnificent Jumeirah Beaches, world's leading tourist attractions and parks, auto-drome, and over 5 championship golf courses. The Holiday Inn & Suites at Dubai Science Park includes 240 hotel rooms and suites and 84 one-bedroom apartments, anchor F&B; offerings, and an extensive 1026sqm cutting-edge meeting and events facilities.
Your Day to Day
You are responsible for dealing with guests' requirements in a courteous, charming, and professional sales-oriented manner to both internal and external guests. Your responsibilities include:
1. Serving customers promptly by taking correct orders, posting the bill, collecting, serving the orders and settling of bills under the general guidance and direction of the Restaurant Manager.
2. Being the main direct guest contact sales person and offering prompt service.
3. Being charming by being approachable, having confidence, and showing respect.
4.
Staying in the moment by understanding and anticipating guests' needs, being attentive, and taking ownership of getting things done.
5. Making it memorable by being knowledgeable, sharing stories, and showing your style to create moments that make people feel special.
6. Serving customers according to the set standards.
7. Presenting bills to guests and ensuring settlement of the same.
8. Promoting all menu items and promotions.
9. Ensuring all opening and closing duties are followed according to the checklist.
10. Being responsible for all service preparation, e.g., polishing of glasses, cutlery, and wiping tables.
11. Clearing and arranging the stations.
12. Ensuring that all menu items are sold at the correct selling price hence ensuring that the planned profitability is secured.
13.
Performing other duties as may be assigned by your supervisor from time to time.
14. Complying with hotel rules and regulations.
15. Complying with company grooming and hygiene, and uniform standards.
16. Ensuring that all guests are welcomed, seated, and thanked on departure with a smile.
17. Accurately and promptly fulfilling guest requests.
18. Understanding and anticipating guest needs.
19. Maintaining a high level of knowledge which will enhance the guest experience.
20. Demonstrating a service attitude that exceeds expectations.
21. Maintaining a high level of product and service knowledge about all InterContinental Hotels Group hotels in our region and all F&B; activities.
22. Ensuring compliance with relevant employment laws and hotel or company policies and procedures.
23.
Performing other duties and projects as assigned.
What We Need From You
Should have at least 1 year experience in hospitality industry in a 4-5 star hotel.
Should have familiarity with spirits and wines.
Should be fluent in English (speaking, reading and writing).
Good knowledge about micros operating system.
Good skills in customer service.
What We Offer
We'll reward all your hard work with a competitive salary and benefits. Join us, and you'll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care:
that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.careers.ihg.com to find out more about us.
Want to Be Part of the Journey?
If you believe you'd be a great fit for the job, we'll never know unless you hit the 'Apply' button. Start your journey with us today.
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▶️ F&B Attendant at McGettigan's Irish Pub - Holiday Inn & Suites Science Park
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📍 Dubai