19 Oct
London Stock Exchange Group
Dubai
WE'RE OPENING an ACCOUNT MANAGER role in Dubai.
The Account Manager is maintaining deep customer relationships to drive account revenue retention and growth. By collaborating with internal partners, delivers outstanding service and a valuable solution. The position will lead a defined book of business or group of accounts (banks, corporates or other financial institutions) in the territory and will be accountable for the commercial close of all deals. You will also open up larger solution opportunities and introduce Solution & Proposition Sales as well as the Customer Support department.
Some of the daily activities:
Build an account plan with a clear strategy (short and long term)
defining specific actions for driving growth by expanding LSEG footprint
Maintain understanding of product propositions to initiate conversations and raise interest
Build and embed a long term trusted advisor relationship within their accounts as well as positive relationship with client C-level and other decision makers
Daily update of CRM with sales activities, forecast & pipeline
Focus on maintaining overall customer engagement and growing and retaining handled net revenue
Coordinate all commercial activities within accounts, being responsible for the end to end customer relationship
Drive efficiency in account administration (especially for lower value and growth potential accounts)
Lead internal and external stakeholders and maintain networks to negotiate and close deals
Revenue retention (primarily), sales, and administration of accounts
What we are looking for:
Strong understanding of customers and their business model and workflows
7+ years of proven experience within the customer segment
Strong product knowledge
Strong listening and questioning skills are needed for the role to efficiently design the right solution for our clients
Being self-motivated and reliant, highly driven will bring its reward with fruitful deals
Ability to build strong & positive relationships with clients at all levels
Strong ability to develop and complete a sales plan, ability to use a variety of technology with a high level of proficiency
Problem solving--ability to understand, articulate, structure and solve customer needs
Significant work experience in applicable industry and knowledge of customer workflow required
Confirmed account management, sales or marketing experience in a customer facing environment required
Language skills:
proficient English; Arabic is an advantage
Please kindly note, the selection process of applicants will commence in Q1 2024.
LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.
Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.
Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However,
we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.
LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.
We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyonexe2x80x99s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.
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London Stock Exchange Group