20 Oct
Intercontinental Hotels Group
Dubai
Food & Beverage Assistant (Room Service) at Crowne Plaza Dubai Marina
Hotel Brand: Crowne Plaza Hotels & Resorts
Location: United Arab Emirates, Dubai
We are currently recruiting for a full-time Food & Beverage Assistant (Room Service) to join our enthusiastic team at Crowne Plaza Dubai Marina.
As a Food & Beverage Assistant, you are responsible for providing professional service to our guests, ensuring their Room Dining Experience will become memorable. Your role will include key responsibilities such as:
- Perform all necessary tasks to service food & beverage according to the standard of performance manual of the hotel.
- Greet and seat customers and serve them in a professional, discreet, and personalized way.
- Acquire in-depth knowledge of the food & beverage menu of the In Room Dining to assist and provide advice to guests.
- Consistently monitor the quality of food & beverage being served.
- Practice good customer relations and attend to customer complaints/queries satisfactorily.
- Responsible for maintaining hygiene and cleanliness standards in the outlet and upkeep of all service equipment.
- Responsible for all service preparations before, during, and after the service (mis-en-place & mis-en-scene).
- Answer calls in a professional way as per the SOP.
Ideally, you'll have a minimum of 1-2 years’ experience in a similar role in a four or five-star hotel or comparable industry, the ability to demonstrate working with and engaging teams from different cultures, strong verbal and written communication skills, quality-oriented with a focus on details, high performance standards, able to multi-task & meet deadlines, and technical proficiency in related software preferable.
At IHG,
we are committed to developing our team and managing our talent and would encourage internal as well as external candidates to apply for any of our vacancies.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
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▶️ Food & Beverage Assistant (Room Service) at Crowne Plaza Dubai Marina
🖊️ Intercontinental Hotels Group
📍 Dubai