19 Oct
Abu Dhabi Islamic Bank PJSC
United Arab Emirates
Role: Business Development Manager - Personal Finance
Location: Dubai & NE
Role Purpose:
- Managing a team and ensuring that overall responsibilities are achieved while projecting the warm image of ADIB and increasing the bank’s visibility in the financial market.
- Developing new strategies for the business for the respective area and building suitable plans to increase the business.
Key Accountabilities of the Role:
1. Main Responsibilities:
- Ensure that the set targets are met/exceeded on time.
- Ensure the team fully adheres to ADIB policy and procedure on day-to-day business management.
- Ensure adequate leave planning for the team and effective execution of the same.
1. Daily/Weekly Responsibilities:
- Ensure business proposed/booked under ADIB policy and procedure with Shari’a compliance.
- Monitor day-to-day activities of IFE’s and ensure appropriate business management/control is in place.
- Coach the team on day-to-day business activities, guiding them to achieve monthly goals.
- Review and recommend standard credit applications and ensure authenticity of critical documents (MRF, identification documents, bank statements, etc.).
- Update the leads status on time; ensure status updates before leaving your desk for the day.
- Ensure daily attendance; if there is regular absenteeism, escalate to SM.
- Ensure disbursement files are in order prior to forwarding the file to RFO, by cross-checking customer’s original documents against copies. Files must be sent to RFO immediately or within the next working day.
- Ensure proper handover of all customer-related files/documents prior to staff’s departure or event of resignation/termination, and arrange proper follow-up/closing of each case.
- Handle customer complaints directly; do not let IFE’s handle complaints at any point.
- Ensure all IFE’s are aware of products, policies, and promotions of ADIB and keep them updated on changes.
- Open business channels for IFE’s by visiting potential employers/high net worth customers and introducing them to IFE’s.
1. Monthly Responsibilities:
- Motivate high achievers by recognizing them in team meetings, and provide opportunities for other staff to grab top positions by creating healthy inter-team competition.
- Recognize staff training requirements while evaluating their monthly performance.
- Arrange IFE training/coaching based on recognized areas of weakness and maintain track; escalate to SM if necessary.
- Recommend disciplinary action for those showing no improvements.
- Support SM on Al Khair STL/Settlement/Clearance/STL, based on calls.
- Visit 2 ministries/departments/listed companies and provide a report to SM.
1. Annual Responsibilities:
- Conduct annual appraisals and recommend staff recognition.
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▶️ Business Development Manager- PF- Dubai (Outsourced) United Arab Emirates Posted on 01/25/2024 [...]
🖊️ Abu Dhabi Islamic Bank PJSC
📍 United Arab Emirates