19 Oct
Reliance HR Consultancy
Dubai
**About the job Client Account Officer(Customer Service Officer)**:
**Date Posted: 17-11-23**
**Position: Client Account Officer(Customer Service Officer)**
**Job location Dubai**
**Purpose of the role**:
The Client Account (Customer Service) Officer is responsible to handle the accounts of Meal Plan customers and provide them with efficient customer service.
**Key Areas of Responsibilities**:
- Provide help and advice to customers about products and services.
- Investigate and solve customers' problems whilst working closely with the Team Leader.
- Responsible to keep accurate records of discussions or correspondence with customers.
- Learn about organizations products,
promotions or services and keeps up to date with changes.
- Responsible for collecting money paid by clients for meal plans and update the money collection schedule.
- Coordinate with the Nutritionists for clients appointments.
- Ensure that all meal plans are created accurately whilst working closely with Nutrition Officers or the in-house Nutritionist.
**Professional Requirements**:
- Bachelors degree or equivalent.
- At least 3 years experience in Customer Service.
- Excellent communication skills.
- ** Interpersonal Requirements**:
- Good MS Office skills.
- Good verbal and written communication skills
- Ability to act on own initiative and handle stress well.
- Excellent grooming/appearance at all times.
- Sociable with an open personality that fits the brand image.
- Commitment to developing and maintaining a premium brand.
**WHAT WE BRING TO THE TABLE**
- A fun friendly place to work and a great company culture to match. Did we mention we offer free lunches?
- An inclusive,
collaborative community, where your voice will be heard, and youll have the opportunity to fuel your creative journey.
- The ability to really make a difference with your ideas were a purpose driven company.
- A modern office environment designed to foster inspiration, creativity, and teamwork.
- A talented team of super smart (but humble) people.
- A culture committed to innovation, openness, humor, respect & motivation.
**Package**:
**Salary**: AED 4,500/Month + Performance based incentives
Additional Benefits: Medical & Annual Airfare for self
**Required language(s)**:
- English
**Job Type**: Full-time (5 days/week)