19 Oct
Global Alliance Immigration
Dubai
EXPERIENCED IMMIGRATION CASE PROCESSING & RETAINMENT SKILLS
Global Alliance Immigration is a game-changer in the immigration industry with world-class services and vast years of experience in the field.
We are looking for Experienced Case Processing Officer to join our esteemed firm.
** MINIMUM TWO OR THREE YEARS EXPERIENCE IN PROCESSING AND CLIENT HANDLING **
- **Skills & Responsibilities**_
- You must take full responsibility for all processing, remaining up to date with any changes to legislation or employer concerns and requirements.
- Knowledge about PR Invitation, Work Permit, and submission procedures.
- Visa Documentation Officer must be able to offer information pertaining to immigration rules, help clients to obtain visa approvals, conduct surveillance of submitted documents, and handle other related concerns.
- Must ensure that all of the information provided by the client is accurate and correct while preparing and verifying all legal documents.
- Be responsible for all aspects and stages of each case, ensuring positive outcomes are achieved while delivering an exceptional level of client service.
- Excellent problem-solving and customer service skills.
- Should be smart enough to work with customers without further escalations to higher management.
- Thorough knowledge of all Immigration Visa Processing especially Canada, Australia, Europe and Visit Visa.
- Act as point of contact for complaints and handle any issues and provide solution to clients appropriately.
- Responding promptly to customer inquiries without any complaints.
- Acknowledging and resolving customer complaints tactically in productive manner assuring both the client and company standards and requirements.
- Ability to handle and convince all client queries is mandatory under any situations.
Pay: From AED4,500.00 per month