Receptionist

Receptionist

**Position**: Aesthetic Clinic Receptionist

**Location**: Al Wasl Road, Dubai

**Reports to**: Clinic Manager

**Employment Type**: Full-time

**Key Responsibilities**:

- Greet clients warmly and ensure they feel welcome and comfortable.
- Provide information about services, treatments, and products offered by the clinic to upsell & cross-sell those services.
- Assist clients with booking appointments, rescheduling, and cancellations.
- Maintain and manage the appointment calendar to ensure efficient use of time slots and resources.
- Coordinate with aestheticians, doctors, and other staff to ensure timely service delivery.
- Maintain accurate and up-to-date client records in the clinic's database.
- Process payments,





issue receipts, and manage billing inquiries.
- Manage inventory for reception-related supplies, including brochures, forms, and retail products.
- Ensure the reception area is clean, organized, and aesthetically pleasing at all times.
- Offer beverages to clients waiting for their appointments.
- Handle client complaints or concerns with professionalism and escalate issues to management when necessary.
- Stay updated on the latest aesthetic treatments and products offered.
- Recommend and upsell products and services based on client needs and preferences.
- Attend training sessions to improve knowledge and skills relevant to the role.
- Liaise with clinical staff to ensure smooth client flow and minimize wait times.
- Communicate any changes or updates in the schedule to the relevant staff promptly.
- Assist in coordinating events or promotions hosted by the clinic or spa.

**Requirements**:

- Experience: At least 2 years of experience,





with a minimum of 1 year in the Aesthetic Business.
- Language: Proficiency in Arabic is mandatory.
- Appearance: Highly presentable with a positive attitude.
- Skills: Strong customer orientation and excellent selling abilities.
- Flexibility: Willingness to work on Sundays and adaptable to various shifts.

Pay: AED7,000.00 - AED9,000.00 per month

Application Question(s):

- Do you have any experience in sales & customer service in a aesthetic clinic?

**Experience**:

- receptionist: 2 years (preferred)

**Language**:

- Arabic (preferred)

▶️ Receptionist
🖊️ Talent Shark
📍 Dubai