18 Oct
Milkor Group
United Arab Emirates
The Front Desk Receptionist is responsible for greeting visitors, managing incoming calls, handling inquiries, and providing administrative support to various departments. This role is essential for creating a welcoming atmosphere and ensuring that all front desk operations are handled professionally and efficiently.
United Arab Emirates Office Management Full Time
Front Desk Receptionist
Key Responsibilities:
- Greeting and Welcoming:
- Welcome visitors and clients with a friendly and professional demeanor.
- Ensure all guests sign in and direct them to the appropriate person or department.
- Provide information about the company and answer any questions visitors may have.
- Telephone Management:
- Answer and manage incoming phone calls promptly and courteously.
- Redirect calls to appropriate personnel or take messages as needed.
- Handle inquiries and provide basic information over the phone.
- Administrative Support:
- Assist with scheduling appointments and meetings.
- Maintain the reception area, ensuring it is clean, organized, and stocked with necessary supplies.
- Manage incoming and outgoing mail, courier services, and deliveries.
- Assist with basic administrative tasks such as data entry, filing, and document preparation.
- Visitor Management:
- Coordinate with security to manage visitor access and ensure compliance with safety procedures.
- Maintain visitor logs and issue visitor badges when required.
- Customer Service:
- Provide excellent customer service to all clients, visitors, and staff.
- Handle any complaints or concerns professionally and escalate issues as necessary.
- Coordination:
- Liaise with various departments to coordinate front desk activities and facilitate smooth operations.
- Assist with event planning and coordination when needed.
- Qualifications:
- Education: : High school diploma or equivalent. An associate degree or certification in office administration is a plus.
- Experience: 1-2 years of experience in a receptionist, customer service, or administrative role.
- Driver’s License: A valid UAE driver’s license
- Skills:
- Excellent communication and interpersonal skills.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook).
- Strong organizational and multitasking abilities.
- Ability to handle a busy front desk environment and manage multiple tasks efficiently.
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▶️ Front Desk Receptionist United Arab Emirates Office Management
🖊️ Milkor Group
📍 United Arab Emirates