Regional Director of People & Culture Middle East & Africa Mandarin Oriental Hotel Group

Regional Director of People & Culture Middle East & Africa Mandarin Oriental Hotel Group

18 Oct
|
Vacancies
|
Dubai

18 Oct

Vacancies

Dubai

The scope of this position is to provide strategic and operational People & Culturefunctional support to hotel leadership teams, to develop and implement strategic P&C; plans for the region that align with overall organizational goals and objectives, to deliver a meaningful and personal experience for all colleagues and guests and to support both exemplary colleague engagement and excellent guest satisfaction. Champions the MO culture.

Organizational Structure

- The Regional People & Culture Director Americas will report to Group VP P&C; and collaborate with other global and regional P&C; functional leaders.

Major Responsibilities







- The Regional People & Culture Director supports hotel P&C; teams to deliver our colleague value proposition and unique MO culture.
- Key role as Business partner to GM’s, AVP’s and all corporate functions.
- An advisor on how to create an environment that drives operational excellence and increases productivity in the workplace.
- Develops regional P&C; strategic plans for a variety of HR matters such as but not limited to compensation, benefits, health and safety, hotel and residences openings, colleague and labor l relations, HR governance and succession planning.
- Plan and formulate long to medium-term HR recruitment strategies, programs and guidelines which enables the Hotels and Residences in the region to attract and retain the highest caliber of colleagues.
- An ambassador for colleague wellbeing initiatives.
- A day-to-day support for all aspects of the People & Culture Teams
- Develops hotel-based P&C; teams both their functional and leadership skills.

Operations

- Monitor adherence to internal policies and legal standards






- Deal with grievances and violations and disciplinary action when required.
- Anticipates and resolves litigation risks.
- Report and advise to P & C leadershipby analyzing data and using HR metrics.
- Coordinates and leads new hotel openings HR, critical path delivery and actively supports pre-opening teams.
- Ensure the environment in his/her region exemplifiesour brand and values, enabling our colleagues to be the best they can be.
- Developstalented, agile, contemporary, director of P&C;/Business Partners with clear succession planning for P&C; teams.
- Senior leadership has confidence that Regional P&C; is proactively engaged with hotel and residences teams in key business and people decisions.
- P&C; function is collaborating and supporting each other and other functions globally.






- Will utilize key HR metrics to identify challenges and to demonstrate success and growth.
- Supports global P&C; projects.
- To keep abreast of the various developments and interpret implications of legislation which may affect the hotels in the region.
- Spearhead and implement measures and policies that will ensure positive colleague climate, high morale, and effective communication.
- Ensure the working environment for all colleagues complies with local labour safety and health standards.
- Administer and manage the Colleague Engagement Survey program and process, ensuring the hotel meets or exceeds survey results each year.
- Assist Hotel General Managers and AVPs in sourcing, attracting, selecting and appointment in senior roles.







Skill Sets

- Interpersonal skills with the ability to present to and communicate with colleagues acrossall business units and corporate.
- Proven organizational skills, with the ability to prioritize meeting deadlines and provide high quality service to colleagues and visiting clients.
- A flexible approach with the ability to adapt to changing conditions and priorities and to work in a collaborative team environment.
- Maintain an active awareness and understanding of global HR trends, innovations, and opportunities.

Role Specific Requirements

- Bachelor’s degree in human resources, Business, MBA, Human Capital, or relatedfield.
- 15 years’ experience in Human Resources as HR Business Partner or Generalist.






- 5+ years international/multi-country or multi property HR experience.
- Strong technical human resources expertise to support all hotels and residences in the region to develop best practices to help address the organization and talent needs.
- Work experience in the hospitality industry will be an advantage.
- Arabic Language will be an advantage
- Familiarity with HR policies and relevant labour laws.
- Experience in industrial relations matters across region
- Strong communication skills and able to connect with diversity group of stakeholders at all levels

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Regional Director of People & Culture Middle East & Africa Mandarin Oriental Hotel Group

Regional Director of People & Culture Middle East & Africa Mandarin Oriental Hotel Group

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The scope of this position is to provide strategic and operational People & Culturefunctional support to hotel leadership teams, to develop and implement strategic P&C; plans for the region that align with overall organizational goals and objectives, [...]
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