Retail Store Supervisor

Retail Store Supervisor

**Location: Abu Hail, Dubai**

**Role Description**:
You will be managing the store’s daily operations, ensuring customer satisfaction, managing staff, and achieving sales targets.

Ultimately, you’ll ensure all store operations run smoothly and will help us maximise customer satisfaction.

**Responsibilities**:

- Supports in delivering the store annual sales targets
- Assists in maintaining proper coverage and schedule so as to ensure the store maintains high levels of customer service
- Conducts store operations audits to ensure compliance with the required store standard operating policies






- Oversees the store’s after sales processes and ensures full adherence to return policies and procedures through proper communication with internal stakeholders.
- Ensures customer needs are met, complaints are resolved and customer service provided is of exceptional standard; identifies current and future customer requirements by establishing rapports with potential and existing customers
- Ensures that visual merchandising standards are achieved and that products are displayed in accordance with store policy
- Ensures promotions and pricing are accurate and in tune with company standards and policies.
- Generates and analyses sales reports and provides insights to maximise stock potential; reports on the performance of new and core collections
- Submits daily invoices and sales recap to Finance
- Executes store operations including cash handling, inventory taking and record keeping in line with company’s standard operating procedures
- Maintains proper loss prevention standards and ensures compliance with cash handling, fraud and theft of products






- Manages inventory such as in-bound movement of goods, receiving, stocking, restocking, transfers and managing inventory discrepancies
- Ensures interior and exterior of the store are clean and maintained to company and brand standards
- Directs the team to follow standard operating procedures and store appearance standards
- Carries out the duties of a cashier (as required)

**Requirements**:

- A minimum of 5 years of relevant experience with at least 3 years in a similar supervisory role in retail operations
- A relevant Bachelor's degree
- Strong communication and time management skills
- Flexible and friendly personality

**Skills**:

- Area Manager(s)
- Brand/Category management function
- Warehousing and Logistics
- Visual Merchandising function






- Marketing Department

**Terms and Conditions**:

- Health and medical insurance as per regulations

**Salary**: AED3,500.00 - AED4,500.00 per month

Application Question(s):

- Are you present in the UAE & available to join immediately?

**Experience**:

- UAE retail Store Supervisory: 2 years (required)

▶️ Retail Store Supervisor
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