Call Center Agent-arabic French Speaker

Call Center Agent-arabic French Speaker

GCH Consultancy is hiring for the position of Contact center agent with one of the leading property developer.

**Responsibilities**:

- Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
- Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
- Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.
- Building lasting relationships with clients and other call center team members based on trust and reliability.
- Utilizing software, databases, scripts, and tools appropriately.






- Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.
- Making sales or recommendations for products or services that may better suit client needs.
- Taking part in training and other learning opportunities to expand knowledge of company and position.
- Adhering to all company policies and procedures.

**Criteria**:
Should have relevant experience from UAE

**Salary**: AED6,000.00 - AED8,000.00 per month

Ability to commute/relocate:

- Dubai: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Contact center/call center (preferred)

**Language**:

- Arabic (preferred)
- French (preferred)

▶️ Call Center Agent-arabic French Speaker
🖊️ Global Career Heights (GCH)
📍 Dubai