National dealer Principal

National dealer Principal

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.







By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

**Overview of the role**
- To be a central accountable lead for providing a seamless and complete Automotive offering to the customers of the localised sites/network pertaining to the role.
- Lead and maximize the performance of all the location’s operational functions: New Unit Car Sales, Pre-Owned Car Sales, Finance & Insurance, After Sales (Services, Spare Parts, Accessories).
- Direct the activities of all departmental staff; coaching them in establishing their departmental financial and non-financial objectives: Sales, profits, capital expenditures, manpower,

Employee Engagement, Customer satisfaction, mystery shop, Retail standards; and, continuously monitor and evaluate their progress toward achieving those objectives.
- Direct, motivate,





and coach location employees to assure they consistently offer superior levels of service to the customer.
- Ensure branch compliance with Company Mission, Vision, Brand values, and all Government regulations such as employment terms, safety, health, environment & security.

**What you will do**
- Commercial Management
- Sales Management
- After Sales Management
- Marketing
- Customer Experience & CRM
- Facility Management, Brand Standards & HSSE

**Required Skills to be successful**
- A sound understanding of technical aspects of automotive, the ability to negotiate and close deals, able to read technical reports, excellent leadership skills and ability to build strong cohesive teams while being skilled at strategic thinking and problem solving.
- Results Oriented, Customer and staff centric,





ability to proficiently manage multiple stakeholders.

**About the team**
As a Dealer Principal you will be reporting to Head of Retail Sales

**What equips you for the role**
- Bachelor’s Degree or Equivalent
- Having a minimum 5 -10 years automotive industry experience with at least 2 years to 5 Years as a Branch Sales Manager or Service Manager.

▶️ National dealer Principal
🖊️ Al-Futtaim
📍 Ras al Khaimah