18 Oct
Pixishoot Studio
Dubai
An account manager is responsible for maintaining and growing relationships with clients, ensuring their satisfaction with a studio's services. Their main objective is to maximize customer retention and revenue growth by understanding the needs of the client and offering solutions that meet those needs.
Account manager job descriptions typically include the following duties and responsibilities:
Building and maintaining strong client relationships: An account manager is responsible for establishing and maintaining strong relationships with clients by ensuring that their needs are met, their questions answered, and their concerns addressed. This includes regular communication, in-person meetings, and periodic check-ins.
Identifying new business opportunities: Account managers are responsible for identifying new business opportunities by identifying potential clients and establishing relationships with them. This includes prospecting, lead generation, and marketing initiatives.
Developing and executing account plans: Account managers are responsible for developing and executing account plans that identify key customer objectives, strategies, and tactics. These plans should be tailored to each individual client and should include detailed action plans for achieving specific goals.
Monitoring client satisfaction: Account managers are responsible for monitoring client satisfaction levels and taking action to address any issues that arise. This includes conducting client surveys, analyzing feedback, and implementing solutions to improve customer satisfaction.
Achieving revenue targets: Account managers are responsible for achieving revenue targets by identifying opportunities to upsell, cross-sell, and renew client contracts.
This requires a deep understanding of the client's business needs and the ability to offer solutions that meet those needs.
Collaborating with internal teams: Account managers work closely with internal teams such as sales, marketing, and customer support to ensure that clients receive a high level of service. They may also collaborate with product teams to provide feedback on customer needs and product development.
Staying up-to-date with industry trends: Account managers are responsible for staying up-to-date with industry trends and developments that may impact their clients. This includes attending industry events, reading industry publications, and networking with peers.
Must be highly organized, able to manage multiple priorities, and possess excellent communication skills.
A successful account manager should have a passion for customer service and be dedicated to achieving the goals of their clients and the company.
**Salary**: From AED4,000.00 per month
Ability to commute/relocate:
- Dubai: Reliably commute or planning to relocate before starting work (preferred)