Medical Receptionist

Medical Receptionist

Main Job

**Responsibilities**:

- Greet patients
- Register patients according to established protocols
- Assist patients to complete all necessary forms and documentation including medical insurance
- Ensure patient information is accurate including billing information
- Inform patients of medical office procedures and policy
- Maintain and manage patient records
- Move patients through appointments as scheduled
- Answer incoming calls and deal with inquiries
- Transfer calls as required
- Schedule patient appointments
- Collect co-pays and payments
- Report statistics as required
- Respond and comply with requests for information
- Complete other clerical duties as assigned






- Maintain stock of forms and office supplies
- Ensure the reception area is well maintained, neat, and clean
- Safeguard patient privacy and confidentiality

Education, Qualifications, and Experience
- Bachelor Qualified or Higher school diploma
- Knowledge of medical terminology, procedures, and diagnosis
- Knowledge of general administrative and clerical procedures
- Working knowledge of healthcare insurance.

Key Competencies and Skills
- Communication skills - able to listen effectively and express oneself in a clear and articulate manner
- Information collection and management - able to collect, organize and monitor data efficiently
- Planning and organizing - able to multi-task, prioritize and schedule tasks and activities
- Attention to detail - Able to produce accurate and high-quality work through concern for all areas involved
- Customer service skills - able to develop good customer relationships with a focus on achieving customer satisfaction






- Adaptability - able to adjust the approach to meet changing demands and situations including dealing with diverse people
- Confidentiality - able to maintain confidentiality and adhere to ethical standards

**Job Types**: Full-time, Contract
Contract length: 24 months

**Salary**: AED4,000.00 - AED5,000.00 per month

COVID-19 considerations:
Must be vaccinated for COVID-19

**Experience**:

- Medical Receptionist: 1 year (required)

▶️ Medical Receptionist
🖊️ Zia Medical Center
📍 Dubai