Assistant Front Office Manager [female]

Assistant Front Office Manager [female]

Team Leadership: Supervise and lead a team of front desk associates, including training, scheduling, and performance management.
- Guest Relations: Oversee guest check-in and check-out processes, ensuring a seamless and welcoming experience for all guests.
- Problem Solving: Address guest concerns and resolve any issues that may arise during their stay in a timely and professional manner.
- Operational Support: Managing daily operations of the front office, including room assignments, inventory management, and cashiering.
- Quality Assurance: Ensure adherence to company standards and policies, maintaining high levels of cleanliness, organization, and professionalism at all time as per Brand Standards.
- Communication:





Liaise with other departments to coordinate guest requests, room maintenance, and special accommodations.
- Emergency Response: Act as a point of contact for emergencies and incidents, following established procedures to ensure the safety and security of guests and staff.
- Reporting: Prepare daily reports, including occupancy rates, revenue figures, and guest feedback, to provide insights and support decision-making processes.

**Qualifications**:

- Minimum of 2 years experience in a front office supervisory or management role, in a 5-star hotel.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Proficiency in hotel management software (e.g., Opera,WINHMS) and Microsoft Office Suite.
- Strong problem-solving skills and the ability to handle stressful situations.
- High attention to detail and organizational skills.
- Flexibility to work various shifts, including weekends and holidays.






- A degree in Hospitality Management or a related field is preferred.
- Proficiency in English is required; additional languages are a plus.

Pay: AED3,000.00 - AED3,500.00 per month

Ability to commute/relocate:

- Dubai: Reliably commute or willing to relocate with an employer-provided relocation package (preferred)

**Education**:

- Bachelor's (preferred)

**Experience**:

- front office: 2 years (required)
- hotel receptionist: 2 years (required)

▶️ Assistant Front Office Manager [female]
🖊️ K V A Hotel Management
📍 Dubai