Hotel Reservation Agent

Hotel Reservation Agent

Urgently looking for Reservation Agent (Hotel Experience is a must)

Job Responsibilities;
- Assisting and advising customers who may be choosing from a variety of travel options.
- Making reservations for customers based on their various requirements and budgetary allowances.
- Checking the availability of accommodation or transportation on the customers’ desired travel dates.
- Helping plan travel itineraries by suggesting local tourist attractions and places of interest.
- Processing payments and sending confirmation details to customers.
- Sorting out any issues that may arise with bookings or reservations.
- Selling and promoting reservation services.






- Answering any questions customers might have about the reservation process.
- Up-selling, when appropriate, by informing customers of additional services or special packages, such as tour tickets, travel insurance, or upgraded seats/accommodations.
- Providing support to customers who may need to amend or cancel a reservation.

**Job Types**: Full-time, Permanent

**Salary**: AED1,800.00 - AED2,000.00 per month

**Experience**:

- Hotel Background: 2 years (preferred)
- Reservation Agent: 2 years (preferred)
- Opera software: 2 years (preferred)