Parts Advisor

Parts Advisor

A Parts Advisor plays a pivotal role in ensuring a smooth flow of parts-related activities, contributing to overall customer satisfaction and efficient vehicle servicing.

Key responsibilities include:

- Provide excellent customer service by assisting clients with their parts inquiries, orders, and concerns.
- Utilize product knowledge to accurately identify and locate the required automotive parts.
- Process parts orders, ensuring timely and accurate delivery to meet customer and internal service needs.
- Maintain an organized and well-managed parts inventory, including restocking and conducting regular stock checks.






- Work closely with service technicians and other departments to understand parts requirements for vehicle repairs and maintenance.
- Build and maintain relationships with suppliers and vendors to ensure the availability of parts and negotiate favorable terms.
- Provide technical support and advice to customers and internal staff regarding parts selection and compatibility.
- Maintain accurate records of parts transactions, orders, and inventory levels.
- Collaborate with the sales team to assist in selling parts and accessories, providing product information and pricing details.
- Educate customers on the proper use, maintenance, and care of purchased parts.
- Address and resolve any issues related to incorrect orders, damaged parts, or customer concerns.

Qualifications:

- High school diploma or equivalent; additional vocational training is a plus.
- Previous experience in automotive parts or a related field is advantageous.
- Strong customer service and communication skills.
- Proficiency in using parts cataloging and inventory management software.






- Knowledge of automotive systems and parts.
- Organizational and multitasking abilities.
- Detail-oriented and accurate in processing orders and maintaining records.
- A Parts Advisor plays a pivotal role in ensuring a smooth flow of parts-related activities, contributing to overall customer satisfaction and efficient vehicle servicing.

▶️ Parts Advisor
🖊️ European Autospares Trading
📍 Dubai