Team Lead – Expense Management - Dubai Holding Group Services

Team Lead – Expense Management - Dubai Holding Group Services

18 Oct
|
Dubai Holding
|
United Arab Emirates

18 Oct

Dubai Holding

United Arab Emirates

An opportunity has arisen for a Finance Manager - Accounts Payable to join Dubai Holding Group Services.

Job Purpose:

The Finance Manager - Accounts Payable is responsible for all expense processing, auditing, and process management activities across DH Group Services (GS), covering diverse industries. The role will also support the Lead - Invoice to Pay in enabling value creation within the DH GS Finance sub-function through continuous improvement and optimization of existing processes. The role will lead own team to foster customer centricity and service excellence, aligned to DH GS shared vision.

Key Responsibilities:

1. Functional Execution Excellence:

- Guide internal teams to ensure adherence to processes, guidelines,





and protocols for all expense processing, auditing, and process management in line with set standards & protocols.
- Track relevant key performance indicators, identify operational gaps in meeting team goals, and guide internal teams to help achieve it.
- Support the Lead – Invoice to Pay in reviewing the finance function activities and guide internal teams in the implementation of improvements within the existing accounts payable process flows.
- Interface and act as the first point of contact with relevant finance function stakeholders, resolve issues and escalate challenges as required.
- Guide internal teams and support execution of special projects and initiatives to ensure continuous value addition by GS Finance in line with business goals.
- Provide inputs basis needs of the Expense Management team in developing the sub-functional budget to the Lead – Invoice to Pay and ensure adherence to set limits.

Expense Report Submission Process:







- Review and process expense reports in a timely manner as per agreed SOPs and within agreed SLAs.
- Assess and ensure availability of all required information and receipts in expense reports.
- Highlight gaps in expense filings and work with internal teams to close issues or errors in expense reports.
- Approve expense reports in a timely manner, ensuring compliance with DH HQ and vertical policies and procedures.
- Manage any exceptions or issues that arise during the approval process.
- Work with Team Lead - Disbursements to ensure timely payment of approved expenses to employees.

Expense Report Auditing Process:

- Monitor assessment of expense reports for accuracy and compliance with DH HQ and vertical policies and procedures.
- Track the verification process to ensure legitimacy of all expenses, including receipts and documentation; ensure gaps are closed.






- Review and publish the expense audit report basis existing checklist basis established expense disbursement guidelines.
- Analyze reports on highlighted non-compliant expenses or potential fraud and lead internal teams to investigate as needed.
- Manage challenges and support the Lead – Accounts Payable with managing escalations around expense discrepancies or issues with expense reports.

Expense Policy Management Process:

- Monitor adherence to expense disbursement policies and processes, including expense types, disbursement limits, and timelines.
- Organize and review awareness sessions with DH internal teams to improve compliance to existing expense management policies.
- Communicate policy changes to employees and ensure their understanding and compliance.






- Provide inputs to the Lead – Accounts Payable on expense policies and procedures to ensure compliance with regulations and best practices.

Stakeholder & Dispute Management:

- Review timely addressal and closure of employee queries directed to the AP helpdesk.
- Drive collaboration with DH GS procurement function to ensure accurate entry of vendor payment data into the system and process vendor data amendments as required.

Internal Controls & Governance:

- Review internal controls and monitoring reports to ensure compliance with DH policies and external regulations.
- Monitor adherence to the risk assessment framework and checklists across all operations, systems, and processes; review risk assessment outcomes and identify relevant internal controls to close vulnerabilities.






- Provide inputs on developing and monitoring implementation of effective anti-fraud policies and procedures to minimize financial risks across Finance GS operations.
- Review investigations into suspected fraudulent activities, highlight key concern areas and identify mitigation measures to close the same.
- Collaborate with other DH HQ and business vertical teams, as required, to address incidents of detected fraud.

Continuous Improvement and Process Optimization:

- Stay updated on the latest market trends, changes, and developments and identify improvement opportunities relevant for the sub-function.
- Identify and recommend opportunities for cost reduction and efficiency improvement within existing processes.






- Collaborate with internal and external stakeholders to ensure effective implementation of process improvements.
- Monitor and evaluate the effectiveness of process improvements.

People Management:

- Manage the team and monitor individual objectives and priorities in line with the DH GS finance and overall GS objectives, and are met within the set milestones.
- Provide day-to-day management and supervision to direct reports and support them in achieving their operational objectives.
- Monitor upskilling and continuous development initiatives within one’s own team in line with the capability requirement and service priorities of the DH GS finance function.
- Foster a customer centric and service mindset culture within one’s own team, encouraging innovation and high performance.

Candidate Qualifications, Experiences & Skills:







- Bachelors’ degree in Commerce / Business Administration (Finance).
- Minimum of 6-8 years of experience in finance function, with at least 2 years of experience in leading teams.
- Good understanding of finance processes and policies.
- Strong understanding of expense management activities within invoice to pay processes, ERP (and related technologies) is preferable.
- Experience working in a finance shared services is preferred.
- Experience working in the Middle East region is preferred.
- Financial & compliance know-how.
- Expense review management.
- Expense audit management.
- Financial reporting accounting & reporting.

About the Benefits:

At Dubai Holding, we're committed to nurturing the success and well-being of our colleagues. Join our dynamic and diverse team,





and enjoy a comprehensive benefits package that includes competitive compensation, career development opportunities, and a collaborative work environment. We strongly believe in creating an empowered workforce that will help us build a connected city for tomorrow. We are committed to attracting the brightest minds and nurturing the most pioneering candidates who desire to make a great impact on the future of Dubai.

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▶️ Team Lead – Expense Management - Dubai Holding Group Services
🖊️ Dubai Holding
📍 United Arab Emirates

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