18 Oct
Holiday Inn
Dubai
Do you see yourself as an Executive Secretary for Holiday Inn & Suites Dubai Festival City?
Travel is a journey. At Holiday Inn®, we make guests smile.
Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we’ve been on our journey since 1952. So if you can help us spread the joy of travel to all, we’d love to give you a warm welcome to the Holiday Inn® family.
The InterContinental Hotels Group® properties in Dubai Festival City consist of four hotel brands.
These include the luxury brand InterContinental, the superior upscale Crowne Plaza, the lavish long-stay InterContinental Residence Suites and the vibrant mid-scale Holiday Inn. In addition to over 1000+ bedrooms, the four properties boast a selection of high-quality restaurants and bars, an impressive 3,800 square meter Event Centre across two levels, the 5,000 square meters Festival Arena by InterContinental, the luxurious Spa InterContinental, state-of-the-art gymnasium and swimming pool facilities. We are looking for people who are friendly, welcoming and full of life to people to join over 900 colleagues who are always finding ways to make every guests experience an enjoyable one. We value the passion and enthusiasm of our colleagues, and encourage you to share your passion when you work with us.
A little taste of your day-to-day:
- Co-ordinate and arrange activities accorded to the Hotel Manager’s office
- Appraise Hotel Manager of the day-to-day activities of the section
- Arrange appointments and meetings for the Hotel Manager, recording same in diary and ensure the Hotel Manager has the appropriate documentation for each appointment
- Attend meetings such as Department Heads Meeting, Executive Committee Meeting and others as directed by the Hotel Manager
- Take minutes of attended meetings, accurately transcribe and circulate to appropriate personnel
- Arrange room and restaurant reservations for VIP guests/personnel
- Prepare welcome letters for Hotel Manager’s signature
- Supporting the Reception with the check in and check out of guests & lobby duty
- Update all guest preference and profiles to ensure a seamless guest arrival
- Responsible for managing / balancing the inventory
- Perform hostess duties at staff,
guest and other functions as required
- Assess priorities of work and assist in organizing Hotel Manager’s priorities
- Prepare replies to routine correspondence for Hotel Manager’s signature
- Take dictation of correspondence as required
- Open and sort mail addressed to the Hotel Manager
- Maintain a filing and trace system
- Answer all incoming calls for the Hotel Manager and either transfer, redirect or take a message
- Maintain the strictest confidentiality at all times on all matters
- Demonstrate essential overall knowledge of the organization
- Demonstrate familiarity with job tasks such as purchasing software and manage payroll & leave balances.
- Understand the responsibilities of other sections and departments and co-operate with them
What we need from you:
- Detailed knowledge of hotel reception operations
- Ability to work under pressure and prioritize tasks
- Advanced knowledge of Microsoft Office
- Advanced knowledge of Opera
- Exercises complete confidentiality and diplomacy
- Uses initiative, self-motivated, confident and has a professional telephone manner
- Ability to cope under pressure, manage unpredictable workloads and handle sensitive enquiries
- Bachelor’s degree
- 60wpm typing; shorthand or speedwriting is ideal
- Minimum of two years in a secretarial role where experience has been gained in all aspects of secretarial work
What you can expect from us:
We’ll reward all your hard work with competitive salary and benefits.
So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.
▶️ Executive Secretary - Executive Office - Holiday
🖊️ Holiday Inn
📍 Dubai