16 Oct
IBT: Empowering Your Business with Technology
Dubai
Need to be bilingual - English & Hindi
- Minimum 1 call center experience is a MUST
- Strong written and spoken communication skills
- Available to start immediately.
- Willing to work in shifts.
- Answering calls from customers professionally and responding to customer inquiries and complaints.
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.
- Handling and resolving customer complaints on offered services.
- Place new orders as & when needed.
- Follow call script & etiquette.
- Providing information on the services offered.
- Escalating inquiries to respective departments or supervisor as & when needed.
- Taking part in training and other learning opportunities to expand knowledge.
- Adhering to all company policies and procedures.
**Job Types**: Full-time, Permanent
**Salary**: AED3,000.00 per month
Application Question(s):
- If selected, are you able to join immediately?
**Experience**:
- call center: 1 year (required)
**Language**:
- Hindi (required)
- Fluent English (required)
▶️ Call Center Agent - English & Hindi
🖊️ IBT: Empowering Your Business with Technology
📍 Dubai