Bell Attendant

Bell Attendant

**Key Job Responsibilities**
- Opening the front door for guests, direct them to the check-in desk.
- Show the checked in guests to their rooms, make sure that everything in the room is in order (check the lights, ventilation, and heating).
- Test/report faulty lines/equipment. (To be registered in Message Box & followed up)
- If any equipment is not working properly, report this to the maintenance department so that it can be repaired.
- Introduce the features of the room to the guests, explain them how to use the air conditioning system, audiovisual systems, and equipment, electronic “do not disturb sign” system, coffee making unit, minibar, and telephone.






- Give guests information about directions to the hotel area and local tourist attractions.
- When guests have checked out offer assistance with luggage (store it or carry to the vehicle).
- Giving directions to places of interest, sightseeing, shopping areas.
- Ensure that each piece of luggage stored has a luggage tag (filled in properly as per hotel standards) on it and the owner of the luggage receives the other part of the luggage tag.
- Delivers all guest messages/faxes/letters/parcels to the guestrooms.
- Run errands requested by the Front Desk staff (buying theatre or opera tickets).
- Loading and unloading luggage from/to the vehicles.
- Coordinate the traffic of vehicles in front of the hotel (guests’ cars, limousines, taxis, minivans, buses).
- Provide car valet service: drive the guests’ cars to and back from the Hotel’s designated outsourced garage.
- Maintain good relationships with all the departments of the hotel.
- Follow all health & safety policies.
- Implement, maintain,





and continue to improve departmental policies, procedures, and service standards.
- Carry out any other duties requested by Front Desk Agents or Assistant Front Office Manager.
- Responsible for always maintaining a clean and tidy work area (including the lobby and the area of the hotel entrance).
- Attend all meetings and trainings assigned by the Front Office Manager.

**Job Requires**
- Able to communicate effectively and to respond well (switched on) to questions and requests
- Well-groomed/presented
- Enthusiastic and eager
- Portrays self confidence
- Well versed spoken and written English, assertive communication style

**Salary**:





AED1,000.00 - AED1,200.00 per month

Ability to commute/relocate:

- Dubai: Reliably commute or willing to relocate with an employer-provided relocation package (required)

▶️ Bell Attendant
🖊️ The Tower Plaza Hotel Dubai
📍 Dubai