16 Oct
allison clinic dubai
Dubai
**Responsibilities**:
**Front Desk Management**:Greet patients and visitors in a friendly and professional manner.
Manage incoming calls, inquiries, and general correspondence.
Provide accurate information regarding services, appointments, and general inquiries.
Maintain a clean and organized reception area.
**Appointment Scheduling**:Schedule appointments for new and existing patients using the appointment management system.
Coordinate with medical staff to ensure efficient appointment scheduling and rescheduling as needed.
Confirm appointments and send reminders to patients through various communication channels.
Provide information about the medical center's services and assist potential patients in scheduling appointments.
Maintain a database of leads and update their status in the system.
**Patient Follow-Up**:Regularly follow up with existing patients to ensure a high level of patient satisfaction.
Address any concerns or questions patients might have, forwarding complex issues to appropriate staff members.
Assist in implementing patient retention strategies.
**Patient File Management**:Organize and maintain patient records both electronically and in physical files.
Ensure accurate and up-to-date patient information is recorded in the system.
Prepare and organize patient files for appointments and visits.
**Administrative Support**:Assist in managing administrative tasks, such as data entry, filing, and record keeping.
Collaborate with the billing and insurance department to ensure accurate billing information.
**Qualifications**:
- High school diploma or equivalent required; additional education or certification in healthcare administration is a plus.
- Previous experience in a receptionist or customer service role, preferably in a medical setting.
- Strong communication skills, both verbal and written.
- Excellent interpersonal skills and the ability to provide a welcoming and empathetic experience to patients.
- Proficiency in using computer systems, appointment scheduling software, and electronic medical records.
- Highly organized with exceptional attention to detail.
- Ability to multitask and manage time effectively in a fast-paced environment.
- Compassionate, patient-focused attitude.
- Professional appearance and demeanor.
Pay: AED3,000.00 - AED4,000.00 per month
Ability to commute/relocate:
- Dubai:
Reliably commute or planning to relocate before starting work (required)
**Experience**:
- receptionist: 2 years (preferred)
License/Certification:
- Residency Visa? (preferred)
▶️ Female Receptionist / Admin
🖊️ allison clinic dubai
📍 Dubai