16 Oct
Al Majara Polychem Ind.LLC
Dubai
**Key Responsibilities**:
- Attend to the enquiry and understand the customer’s requirement thoroughly.
- Follow-up with the customer to convert the enquiry to an order.
- Cold call marketing
- On receipt of advance payment arrange required materials through Procurement department and schedule technicians for the job and ensure that the job is completed to the customer’s satisfaction.
- Obtain customer feedback.
- Maintain relationships with existing clients by providing support, information, and guidance.
- Well knowledge about documents, submittals, approvals. Read BOQ and choose the right products.
- Maintain quality service by establishing and enforcing organization standards.
- Coordinate with the Accounts department for Invoices that needs to be shared with Customers, follow up on pending payments from Clients.
- Monitor customer satisfaction regularly and resolve any outstanding issues to ensure future business.
- Encourage repeat business by networking with existing customers.
- Communicate with Finance Teams to ensure payment is completed on time.
- Communicate with Customers, ensure that they are satisfied with the services and collect feedback for internal company purposes
- Take actions on behalf of the company to boost the company image, market share and customer retention.
**Qualifications**:
- Proven experience in a sales support or coordination role.
- Must have a minimum of 2 years experience in similar industry.
- Strong organizational and multitasking abilities.
- Excellent communication and interpersonal skills.
- Proficient in Microsoft Office suite (Excel, Word, PowerPoint).
- Attention to detail and accuracy in data entry.
- Ability to work collaboratively in a fast-paced environment.
- Knowledge of CRM software is a plus.
**Job Types**: Full-time, Permanent
Ability to commute/relocate:
- Dubai: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
▶️ Sales Co-ordinator
🖊️ Al Majara Polychem Ind.LLC
📍 Dubai