Senior UX Researcher | Abu Dhabi, UAE

Senior UX Researcher | Abu Dhabi, UAE

16 Oct
|
ADIB - Abu Dhabi Islamic Bank
|
Abu Dhabi

16 Oct

ADIB - Abu Dhabi Islamic Bank

Abu Dhabi

Senior UX Researcher

ADIB - Abu Dhabi Islamic Bank
Abu Dhabi, United Arab EmiratesJob Description

Role: Senior UX Researcher

Location: Abu Dhabi

Role Purpose:

- Senior UX Researcher primary role is to provide support to the design team for customer research and testing activities of digital products and services.
- S/he will be working with a diverse team of Product Owners, Engineers and Designers to create, deliver, and test digital banking products.

Key Accountabilities of the role:

- Organise customer recruitment and interview/workshop scheduling activities.
- Follow up with interview/workshop participants on attendance. Perform qualitative and quantitative research e.g. ethnographic field studies, focus groups,





interviews, customer testing, competitive benchmarking, customer surveys and questionnaires.
- Synthesize research findings into meaningful reports and outcomes.
- Organise and manage note-taking during research interviews.

Specialist Skills / Technical Knowledge, Technical Competencies Required for this role:

- Experience in working at consumer-focused product companies delivering extraordinary user experiences.
- The ability to direct, drive, and evolve research projects inside an ever-growing and experimenting environment.
- Excellent communication skills in English (Arabic is a plus) together with analytical thinking and problem-solving.
- Capability to breakdown and simplify complex problems and being confident at presenting to a mixed audience of different levels in the organization.
- A user-focused design mentality. Experienced in acquiring user feedback, conducting usability studies, performing user research, or A/B tests.






- Experienced working in a dynamic design process where quantitative and qualitative customer data guide our designs.
- Strong time management skills and the ability to be self-directed and prioritize.
- A curiosity to learn and a willingness to adapt as new and different challenges constantly emerge.

Previous experience:

- 3+ years of experience in product/interaction design research in a consumer-focused organization.
- A minimum bachelor's degree in design, Human-Computer Interaction, or a related field.
- Operational experience in prioritization and time management.
- Excellent written and verbal communication skills in English (Arabic is a plus).
- Knowledge of MS Office.





Additional knowledge of design research tools is a plus (Dovetail, Lookback).
- Self-driven personality with a proactive attitude and ability to maintain a structured working style.

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▶️ Senior UX Researcher | Abu Dhabi, UAE
🖊️ ADIB - Abu Dhabi Islamic Bank
📍 Abu Dhabi

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Senior UX Researcher | Abu Dhabi, UAE

Senior UX Researcher | Abu Dhabi, UAE

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