16 Oct
Ennismore
Dubai
Senior Sales Manager – Central and East Europe
Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.
Job Description
ROLE: Senior Sales Manager – Central and East Europe
Ready for a career move and be part of a dynamic team? We are looking for a new talent to play a vital role in our Sales team working alongside a fantastic team.
As a Senior Sales Manager – Central and East Europe, you are the driving force behind our sales success. Collaborating closely with the Director of Sales, you'll lead a dynamic team, implement winning sales strategies, and play a pivotal role in achieving revenue targets. Your knack for inspiring others, coupled with strategic thinking, will propel our sales department to new heights. Join us in shaping the future of our company as we redefine excellence in sales!
WHAT IS IN IT FOR YOU:
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet21.
WHAT WE EXPECT OF YOU:
- To be familiar with hotel products, rates, and promotions at all times.
- Be aware of the strengths and weaknesses of all competing hotel and restaurant products.
- Provide ongoing market intelligence by monitoring business sources and segments.
- Represent the hotel at trade fairs, functions, and other related events as directed.
- Ensure that sales blitzes in the local city or outstation for the geographic area of responsibility are conducted timely and efficiently.
- Participate in hotel activities including promotions, sales blitzes, entertainment, and other operational areas as directed.
- Penetrate and saturate prospective and existing customer organizations for effective multi-department selling.
- Service needs of customers by attending to all requests promptly within 24 hours.
- Assist the DOS in pursuing new market segments to secure sales and prepare proposals for consideration.
- Develop strong, secure, and productive business relations with all companies within the portfolio under the geographic/market segment allocated.
- Positive communication of the hotel image to existing and potential customers at all times.
- Ensure that revenues and/or cost controls are maximized through proactive actions.
- Handle guest and employee inquiries courteously and efficiently.
- Maximize occupancy and average rate of the hotel through creative and selective selling.
- Accurately report the month-end, year-to-date room night, and revenue accounts to the DOS.
- Report on trends in the industry and local markets.
- Budget, plan, and execute cost-effective and productive sales trips.
- Maintain a calendar allowing you to meet all established deadlines and planned sales trips.
- Maintain accurate information on all new and ongoing leads and accounts.
- Contact and entertain clients during their site visits and through invitations.
- Ensure that all incoming correspondence is attended to and replied to in due time.
- Prepare and transmit the Call Reports weekly to the DOS.
- Establish a Monthly Report that includes the summary of past activities, prospection, and trends.
- Targets to achieve key figures from key accounts/key markets.
- Establishes and signs contracts considering the official Rate Policy in coordination with the DOS.
- Conducts rate market surveys to advise management of actual market trends.
- Thoroughly familiarizes oneself with the Hotel’s emergency procedures.
- Other duties as assigned.
- Perform duties in a manner that respects Rixos Hotels & Resorts’ Core Behaviours which are Trust, Relationship, Entrepreneurship, and Drive.
- Assist in Task Force Teams for new openings.
Qualifications
Bachelor Degree in Marketing or Diploma in vocational hospitality, 4 – 5 years experience in 4-5 star Hotel.
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▶️ Senior Sales Manager – Central and East Europe
🖊️ Ennismore
📍 Dubai