15 Oct
Ocean Road Car Rental
Al Quoz
Job details
Here’s how the job details align with your profile.
Job type
- Full-time
- Permanent
Location
Al Quoz
Full job description
#### **Position Overview:**
The Sales Executive is responsible for promoting and selling brand new vehicles in a showroom environment and handling car rental services. This role requires a strong sales orientation, excellent customer service skills, and the ability to manage both vehicle sales and rental operations effectively. The ideal candidate will be proactive, persuasive, and passionate about the automotive industry, with a deep understanding of customer needs and market trends.
#### **Key Responsibilities:**
**1. Sales of Brand New Vehicles:**
- Greet and engage with customers visiting the showroom.
- Provide detailed information about the vehicles available, including features, specifications, and pricing.
- Understand customer needs and preferences to recommend suitable vehicles.
- Conduct test drives and demonstrate vehicle features.
- Negotiate and close sales deals, ensuring customer satisfaction.
- Assist customers with financing options and complete necessary paperwork.
- Maintain an up-to-date knowledge of the latest vehicle models, features, and industry trends.
- Follow up with potential leads to convert them into sales.
- Meet or exceed monthly sales targets.
**2. Car Rental Services:**
- Handle inquiries for car rental services both in person and over the phone.
- Provide customers with information about available rental vehicles, rental terms, and pricing.
- Assist customers in selecting appropriate rental vehicles based on their needs.
- Process rental agreements, ensuring all required documentation is completed.
- Coordinate with the fleet management team to ensure availability and condition of rental vehicles.
- Manage customer expectations regarding vehicle return times and conditions.
- Handle payments, deposits, and refunds in accordance with company policies.
- Resolve customer issues or concerns related to rentals in a timely and professional manner.
- Monitor and manage rental vehicle inventory.
**3. Customer Service:**
- Build and maintain strong, long-lasting customer relationships.
- Provide exceptional customer service throughout the sales and rental process.
- Address customer queries, complaints, and feedback effectively.
- Ensure a high level of customer satisfaction by delivering quality service and support.
**4. Marketing and Promotion:**
- Participate in showroom events, product launches, and promotional activities.
- Assist in the development and implementation of sales and marketing strategies.
- Use social media and other marketing tools to generate leads and promote the showroom and rental services.
**5. Reporting and Documentation:**
- Maintain accurate records of sales and rental transactions.
- Prepare regular sales and rental activity reports for management review.
- Keep track of customer interactions and follow-ups using CRM tools.
#### **Qualifications and Skills:**
- Proven experience in sales, preferably in the automotive industry.
- Strong understanding of the automotive market and car rental services.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced,
target-driven environment.
- Strong negotiation and closing skills.
- Customer-oriented with a focus on delivering high-quality service.
- Ability to multitask and manage time effectively.
- Proficiency in using CRM systems and other sales tools.
- A valid driver’s license is required.
#### **Education:**
- High school diploma or equivalent (required).
- Bachelor's degree in Business, Marketing, or a related field (preferred).
#### **Work Environment:**
- Full-time position based in a vehicle showroom.
- May require working on weekends and holidays to meet sales targets and customer demands.
- Regular interaction with customers, both in person and over the phone.
#### **Compensation:**
- Competitive base salary with commission-based incentives.
- Benefits package including health insurance, retirement plans, and paid time off.
---
This job description outlines the primary responsibilities and qualifications required for a Sales Executive in a brand new vehicle showroom and car rental service. It is designed to attract candidates who are driven, customer-focused, and knowledgeable in the automotive industry.
Job Types: Full-time, Permanent
Experience:
- showroom or car rental: 2 years (Required)
License/Certification:
- UAE Driving Licence (Required)
Willingness to travel:
- 25% (Preferred)
▶️ Sales Executive for Brand new vehicle (showroom) & Car Rental.
🖊️ Ocean Road Car Rental
📍 Al Quoz