15 Oct
Palazzo Versace Dubai
Dubai
- Ensure that the team have good knowledge of food and beverage and take responsibility for the delivery of this knowledge to the guest
- Ensure that all staff arrive for and finish shifts at correct time
- Develop strategies to ensure staff are correctly managed and staff problems can be remedied
- Ensure that tables are arranged and set up accordingly
- Ensure that service stations are correctly arranged and set-up
- Ensure that all staff are familiar with correct billing procedures
- Maintain all equipment in good condition and ensure staff are trained to handle all of it.
- Arrange daily meetings for staff/attend daily meetings
- Attend all training sessions arranged by Palazzo Versace.
- Ensure up-to-date training materials are circulated to relevant staff
- Ensure small groups of VIP guests are catered for according to Palazzo Versace standards
- Ensure correct quality and presentation of all dishes and drinks is being communicated to staff
- Conduct and attend all meetings in absence of managers
- Ensure that outlet operates efficiently and profitably while maintaining standards in terms of food, service, health & safety and reputation
- Communicate outlet performance to Manager and senior management
- Create and executing plans for department sales, profit and staff development
- Ensure all staff seek to reduce loss and maximize profitability wherever possible
Human Resources/ Colleagues
- Supervise F&B; service by directing and guiding his/her subordinates
- Ensure that the restaurant area is adequately staffed during his/her shift and to notify his/her superior of any shortages in line with budgeted targets
- Identify and carry out any specific training and development needs among the team
- Ensure the performance of staff is accurately managed, assessed and acted upon
Maintaining Standards
- Support company's philosophy and company culture through the use of Core standards on a daily basis to ensure Guest Satisfaction and the achievement of our Mission Statement
- Support company's philosophy and company culture through the use of Guiding Principles and as part of ensuring Guest Satisfaction and the achievement of our Mission Statement
Guest Service
- Ensure guests preferences are remembered by staff and delivered on
- Ensure all relevant supervisors are trained to take reservations
- Ensure greeting, seating and taking orders by staff are all done to Palazzo Versace standards
- Be aware of outlet up-selling strategy and communicate to all relevant staff
- Ensure food and beverages are presented to guests according to Palazzo Versace standards
- Ensure guests’ satisfaction is met by every member of staff
- Ensure staff know how to handle special requests and VIPs
- Deal with guest complaints according to Palazzo Versace standards and communicate to Manager where appropriate
Hygiene and Cleanliness
- Ensure that hotel grooming and hygiene standards are being maintained, enhancing a professional image
- Ensure that the environment of the outlet is being maintained to MO standards
Health and Safety
- Be aware of, and comply with, safe working practices as laid down under Health and Safety practices. This will include your awareness of any specific hazards at your work place
- Be aware of, and comply with local and relevant Food Acts.
- Wear any appropriate protective clothing provided by or recommended by the Hotel.
- Report any defects in the building, plant or equipment according to the Hotel procedures.
- Ensure any accidents to colleagues, guests or visitors are reported in accordance with Hotel procedures.
- Attend all statutory fire training and to be fully conversant with and abide by all rules concerning, fire, health & safety.
- Be aware of Fire safety plans
- Adhere to procedures regarding Health & safety
- Adhere to procedures regarding HACCP standards
CANDIDATE PROFILE
- Bachelor’s degree in hospitality or other related field is desirable
- A total of 4-5 years Food and Beverage experience.
- 2 years minimum in a similar role in a 5 * international environment.
- Fluent in spoken and written English.
- Any other foreign languages such as Russian, Chinese, French, Italian, German are highly regarded
- Bar experience is a must
- MS Program (Word, Excel, PowerPoint, Visio).
- Advanced Excel.
- Experience working in a multi cultural environment.
- Organized and well planned.
- Able to work with speed and efficiency throughout maintaining positive attitude.
- Basic knowledge in financial aspects of outlet operations.
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▶️ Assistant Bar Manager
🖊️ Palazzo Versace Dubai
📍 Dubai